Front Desk Hotel Representative

4 weeks ago

Mississauga, Ontario, Canada Kara Hospitality Inc Full time
Job Summary

We are seeking a highly organized and customer-focused Front Desk Hotel Clerk to join our team at Kara Hospitality Inc. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
  • Information Provision: Provide guests with information on hotel facilities and services, ensuring they have a comfortable and enjoyable stay.
  • Departure Processing: Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
  • Inventory Management: Maintain an accurate inventory of vacancies, reservations, and room assignments.
  • Clerical Duties: Perform various clerical tasks, including faxing, filing, and photocopying.
  • Communication: Answer telephone calls and relay messages to guests and staff in a prompt and professional manner.
  • Customer Service: Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: Willingness to train and learn.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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