Restaurant General Manager

5 days ago


Canada Accor Hotels Full time $90,000 - $100,000

Job Summary:

The Restaurant General Manager is responsible for leading the food and beverage operations of our signature restaurant Kō, ensuring a superior guest experience through effective leadership, planning, and direction of all restaurant activities. This includes delivering top-line revenue, colleague engagement, guest satisfaction, and fiscal results.

Key Responsibilities:

  • Work in partnership with the Kō Executive Chef to execute the smooth and flawless operation of the front and back of house.
  • Maintain guest satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements and building relationships with preferred guests.
  • Actively manage restaurant social media accounts and online reputation in partnership with the Executive Chef and Marketing/PR Manager.
  • Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry; reviewing professional publications and participating in community programs.
  • Consistently drive innovation to be the 'Hottest Place in Town' by actively promoting your restaurant within the community.
  • Establish restaurant business plan by surveying restaurant demand and preparing financial, marketing, and sales projections.
  • Meets restaurant financial objectives by preparing strategic and monthly forecasts; analyzing variances; initiating corrective action.
  • Develop and implement strategies to increase average check.
  • Controls purchases and inventory by meeting with account managers; negotiating prices.
  • Create and maintain partnerships with preferred suppliers.
  • Accomplish restaurant and bar human resource objectives by recruiting, selecting, orienting, and training colleagues.
  • Maintain operation by preparing policies and standard operating procedures aligned with hotel policies.
  • Ensure all brand standards and programs are in place and maintained.
  • Collaborate with other departments to contribute to the overall smooth operation of the hotel.
  • Work in partnership with the Restaurant Chef and Lead Mixologist to create and maintain all restaurant menus.
  • Accomplishes company goals by accepting ownership for accomplishing new and different requests.
  • Share Kō story and history of the islands with guests.
  • Ensure that overall cleanliness and maintenance of our restaurant exceeds expectations.

Requirements:

  • Must be able to effectively communicate both verbally and in writing with all levels of colleagues.
  • Must be service-oriented and capable of communicating effectively with persons involved in all levels of authority.
  • Must possess basic computational ability.
  • Must possess computer skills, including Microsoft Word, Excel, and e-mail functions.
  • Must be able to multi-task and be detail-oriented in a fast-paced, high-volume environment.

Education:

  • High School diploma or equivalent or vocational training.

Experience:

  • Four years work experience leading food & beverage operations.
  • Experience in a high-volume restaurant, bar, or lounge.
  • Experience in Silverware point of sale system is an asset.
  • Experience monitoring company social media platforms is an asset.

Licenses or Certificates:

  • TB Clearance.
  • Maui County Liquor Card.
  • ServSafe Certification.

  • Restaurant Operations

    4 weeks ago


    Canada FMI Group Full time

    Join a Dynamic Team as an Assistant General ManagerStriving to Deliver Outstanding Service Across North America Through Inspired Leadership.As an Assistant General Manager, you will play a crucial role within our management team. Your responsibilities will encompass a wide range of operational tasks, supported by your dedicated team. With time, training, and...


  • Greater Toronto Area, Canada, Ontario Blue Shock Executive Search Full time

    Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US. Our client is looking for a...


  • Canada Slim Chickens Full time

    About Slim ChickensSlim Chickens is a fast-growing, dynamic business that is passionate about delivering exceptional customer experiences. We are seeking a highly motivated and experienced Deputy General Manager to join our team and contribute to our continued success.Key ResponsibilitiesAssist the General Manager in the day-to-day operations of the...

  • General Manager

    1 month ago


    Canada, CA Boston Pizza International, Inc. Full time

    General Manager (GM)General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations to ensure the delivery of a great Guest experience while focusing on achieving goals and budget expectations. This individual must have exceptional communication skills, leadership experience, and the organizational skills needed...


  • Canada Accoravillage Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant General Manager to join our team at Accoravillage. As a Restaurant General Manager, you will be responsible for the overall operation of a single restaurant, ensuring delivery on the Customer Promise and achieving desired restaurant outcomes.Key ResponsibilitiesOverall accountability...


  • Canada Accoravillage Full time

    About the RoleWe are seeking a highly motivated and experienced Restaurant General Manager to join our team at Accoravillage. As a Restaurant General Manager, you will be responsible for the overall operation of a single restaurant, ensuring delivery on the Customer Promise and achieving desired restaurant outcomes.Key ResponsibilitiesOverall accountability...


  • Canada, CA Four Seasons Hotels Ltd Full time

    Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that...


  • Canada, CA Accoravillage Full time

    KFC, 131 South Albion Street, Amherst, Nova Scotia, Canada Req #3611Friday, May 3, 2024Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees.General ManagerYou run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team,...

  • General Manager

    2 weeks ago


    , AB, Canada Blue Shock Recruitment Solutions Full time

    We require an experienced full service restaurant General Manager to run the day to day operations of a fantastic restaurant. The General Manager is responsible for the restaurant's sustained success, growth, and overall asset management as measured by total revenue and net income related to budgete

  • Restaurant Manager

    4 weeks ago


    Canada, CA Accor Hotels Full time

    Company DescriptionFairmont Hotels & Resorts is where the intimate equally coexists with the infinite – an unrivaled portfolio of more than 90 extraordinary hotels where grand moments of life, heartfelt pleasures and personal milestones are celebrated and remembered long after any visit. Since 1907, Fairmont has created magnificent, meaningful and...


  • Canada Slim Chickens Full time

    About the Role:Slim Chickens is seeking an enthusiastic Assistant Restaurant Manager to support our dynamic team.We have established a significant presence in the UK, building on our success from the USA with our delicious Slim Chicken offerings that cater to chicken enthusiasts. Our commitment to Southern hospitality and freshly prepared meals has garnered...


  • Canada, CA FMI Group Full time

    Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. General Manager RESPONSIBILITIES: Responsible for providing leadership in the restaurant - recognizing and motivating Shift Leaders, Shift Managers and Team Members; coaching and training the team in order to achieve operational excellence. Ensure...


  • Canada Slim Chickens Full time

    Assistant General Manager - Slim ChickensSlim Chickens is on the lookout for an Assistant General Manager to become a vital part of our enthusiastic team. This position entails supporting the General Manager in overseeing the daily functions of the establishment while ensuring that the training and growth requirements of the team are fulfilled to deliver an...


  • Canada, CA Infinity Enterprises Group Part time

    Join our team at Infinity Group as we seek a dynamic leader to spearhead the opening of our latest culinary venture, Balam, set to debut in Spring 2024. As our General Manager, you’ll play a pivotal role in orchestrating every aspect of the restaurant’s launch in May 2024 and ensuring its seamless operation thereafter.Responsibilities:Strategic...


  • Canada, CA Slim Chickens Full time

    Slim Chickens are currently hiring for a Deputy General Manager to join our fun, talented team.We originated in the USA where we have built up a huge following of our Slim Chicken range which is perfect for all chicken lovers. Our Southern hospitality and freshly cooked to order chicken has attracted thousands through our doors and has proved a great hit...


  • Canada, CA FMI Group Full time

    Thursday, May 9, 2024 Aspiring To Feed North America While Offering An Exceptional Guest Experience From Inspired Employees. You've got the makings of a superstar. As an Assistant Manager, you'll be an important member of the management team. You'll tackle a whole host of restaurant responsibilities with the help of your team. And with...


  • Canada, CA 100 Kellogg Lane Full time

    Job title: General ManagerLocation: Papi’s SteakhouseTerms: Permanent, full-timeAny special requirements: evening, weekend and holiday work required.About us: We are a part of Ontario and Canada’s largest entertainment complex where excitement and culture meet. Located in a long-time landmark (a million square feet!) our goal is to provide world-class...


  • Canada, CA Hc Resource Full time

    JOB SUMMARY:If you have a passion for friendly people, made-from-scratch food, craft beer and cocktails, and a hospitality background, we want to talk to you! We are seeking an experiencedAssistant General Manager to handle the day-to-day management of the restaurant. The AGM is responsible for training, guiding, mentoring, and fostering the development of...


  • Canada Restaurant Cora Ste-Thérèse Full time

    _**Vous cherchez à gérer un restaurant en ayant toutes vos soirées libres, nous avons le poste pour vous!**_ Spécialiste des déjeuners & dîners, le Restaurant Cora de Ste-Thérèse souhaitent se joindre d’un ou une Gérant(e) pour son équipe actuelle. Les standards de qualité de nos plats et de nos aliments choisis sont une de nos priorités et...


  • Canada PRIME IMMIGRATION LLP Full time

    **About the Role**We are seeking a highly skilled and experienced Restaurant Manager to join our team at Prime Immigration LLP. As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our restaurant outlets, ensuring that our guests receive exceptional service and that our staff are motivated and engaged.**Key...