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Branch Operations Coordinator

3 months ago


Medicine Hat, Alberta, Canada National Bank of Canada Full time

As a Branch Operations Coordinator at National Bank Financial, your collaborative spirit with clients and team members will be invaluable. In this position, you will oversee the effective execution of daily administrative functions, adhering to established policies and procedures.

Your Responsibilities:

  • Ensure compliance of daily branch operations related to financial transactions
  • Serve as the primary contact for operational concerns, HR inquiries, and logistical support for branch staff
  • Communicate administrative procedures and policies, ensuring understanding and adherence among branch personnel
  • Conduct thorough follow-ups as recommended by Internal Audit and Compliance
  • Monitor budgets associated with branch activities closely
  • Maintain a quality work environment and ensure the premises are well-kept
  • Provide administrative assistance to the Regional Manager across various tasks

Your Team:

National Bank Financial – Wealth Management ranks as the fifth largest investment dealer in Canada, with nearly 1,000 investment advisors managing assets for over 400,000 clients across approximately 100 branches.

You will report directly to the Regional Manager for your designated area. Success in this role will hinge on effective collaboration and partnership.

Qualifications:

  • College or technical diploma with 3 years of experience, or a bachelor's degree in a relevant field
  • Experience in providing administrative support
  • Background in the investment sector is advantageous
  • Completion of the Canadian Securities Course (CSC) and Conduct and Practices Handbook Course is a plus
  • Proficient in Word, Excel, and Outlook
  • Strong interpersonal and organizational skills
  • Exceptional verbal and written communication abilities

Your Benefits:

Alongside competitive compensation, you will have access to a comprehensive range of flexible benefits aimed at promoting your well-being and that of your family:

  • Health and wellness programs with various options
  • Flexible group insurance plans
  • Generous pension scheme
  • Employee Share Ownership Plan
  • Employee and Family Assistance Program
  • Preferential banking services
  • Opportunities to engage in community initiatives
  • Telemedicine services
  • Virtual sleep clinic

We prioritize employee feedback and encourage regular communication through surveys and programs.

Our Commitment to People:

We are a bank that values human connections, distinguished by our courage, entrepreneurial spirit, and dedication to people. Our mission is to positively impact lives, guided by our core values of partnership, agility, and empowerment, with inclusivity at the heart of our commitments. We strive to maintain a barrier-free workplace accessible to all employees.

We aim for our recruitment process to be fully inclusive. If you require accommodations, please inform us during your initial conversations. We welcome all candidates to explore how they can contribute to our team.