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Air Travel Coordinator

2 months ago

Toronto, Ontario, Canada Direct Travel Full time
Job Title: Air Travel Coordinator

We are seeking a highly skilled Air Travel Coordinator to join our team at Direct Travel. As an Air Travel Coordinator, you will be responsible for coordinating air travel arrangements for large incentive programs and business meetings.

Key Responsibilities:
  • Coordinate air travel arrangements for large incentive programs and business meetings
  • Manage and ticket group air blocks in compliance with airline rules and regulations
  • Confirm personal air travel extensions for attendees and follow process for split bill
  • Invoice online transactions charged to the corporate credit card or participant in Sabre
  • Utilize QC to complete ticketing, exchange, seat fee, or personal payment transactions
  • Manage the email process of sending participants' electronic tickets in Sabre and via TripCase
  • Participate and provide ongoing air expertise in operational meetings when necessary
  • Be available for 'On Call'/Flight Assistance during main group travel dates
Requirements:
  • Associate's/Two-year College Degree or a combination of education and work experience
  • Minimum of 4 years' experience working in the meetings and incentives industry, specifically coordinating group air travel arrangements
  • Firm knowledge of GDS system required; previous experience with SABRE is strongly preferred
  • Valid TICO Certification required
  • Must be proficient in Microsoft Office365 Suite products, specifically Outlook, Word, Excel, Team, OneDrive, and SharePoint
  • Bilingual in English and French
What We Offer:

At Direct Travel, we offer a comprehensive benefits package, including medical, dental, and vision benefits, as well as an employee rewards and recognitions program, Total Rewards Package, which includes wellness, sustainability, DE&I initiatives, and mental health support.

We are an EOE/AA/Veteran/People with Disabilities employer and welcome applications from diverse candidates.