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Hotel Operations Manager

2 months ago


Airdrie, Canada Best Western Regency Inn Full time
Hotel Clerk Supervisor Job Description

We are seeking a highly organized and customer-focused Hotel Clerk Supervisor to join our team at Best Western Regency Inn. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our hotel.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the work of hotel staff, ensuring that tasks are completed efficiently and effectively.
  • Client Focus: Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise.
  • Operations Management: Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs as needed to ensure business continuity.
  • Staff Management: Hire, train, and develop staff in job duties, safety procedures, and company policies.
  • Supply Management: Requisition materials and supplies as needed to maintain a well-stocked hotel.

Requirements:

  • 1 year to less than 2 years of experience in a supervisory role in a hotel or hospitality setting.
  • Permanent employment with 40 hours per week.
  • Fluency in English.