Front of House Team Lead

22 hours ago


Ancaster, Ontario, Canada Boston Pizza International Inc. Full time
About the Role

We are seeking a skilled Front of House Supervisor to join our team at Boston Pizza. As a key member of our management team, you will be responsible for supporting the General Manager in the daily operations of the restaurant.

Key Responsibilities
  • Assist the General Manager in training, developing, and managing the Front of House team members
  • Support the team to ensure exceptional customer service and a positive dining experience
  • Lead by example and work collaboratively with team members to achieve goals and objectives
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Monitor and maintain high standards of food safety and quality
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package
  • A fun and rewarding work experience
Requirements
  • Previous experience in a supervisory or management role in the hospitality industry
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and analytical skills
  • Ability to maintain confidentiality and handle sensitive information

Boston Pizza is a leading casual dining restaurant chain with a commitment to excellence in customer service and quality food. We are proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years.



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