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Healthcare Operations Manager
2 months ago
Overview
As a Healthcare Operations Manager within Personal Support Services, you will have the privilege of guiding our clinical leaders and frontline personnel in enhancing the quality of care for our patients.
Advantages of Joining Our Team:
- Recognition and Celebration initiatives
- Comprehensive health and dental insurance packages
- Educational support for employees and their families
- Career growth opportunities
- Employee Support Programs
- Exclusive employee benefits and offers
Key Responsibilities:
- Uphold respect for the cultural needs, dignity, privacy, and confidentiality of both staff and clients
- Guide and mentor clinical leaders in their responsibilities regarding care management
- Evaluate care and service delivery metrics and clinical performance indicators
- Engage in the recruitment, orientation, ongoing supervision, and performance evaluation of clinical leaders
- Establish and manage the on-call schedule for clinical leaders
- Address clinical inquiries from staff, contractors, funders, clients, and families
- Oversee Continuous Quality Improvement (CQI) initiatives related to care and service
Qualifications:
- Valid registration/licensing as a Registered Nurse or Registered Practical Nurse
- A minimum of three years in a formal leadership role within nursing is essential
- At least two years of experience as a practicing Registered Nurse in a community environment
- Exceptional verbal and written communication abilities
- Strong critical thinking and problem-solving skills
- Willingness to work flexible hours
- Familiarity with relevant community resources
- Current certification in First Aid and CPR
About ParaMed:
Become part of our mission to enhance lives and deliver compassionate care. Together, we can achieve success.
ParaMed Home Health Care is committed to providing accommodations for job applicants throughout its recruitment and selection processes upon request.
