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Vice President of Customer Success

2 months ago

Toronto, Ontario, Canada Stonewood Group Inc. Full time

**About Stonewood Group Inc.**

We are a leading provider of cloud-based solutions for globally distributed product development and manufacturing organizations. Our mission is to simplify the product development value chain and improve collaboration with key stakeholders.

**Job Description**

We are seeking a highly skilled Vice President – Customer Enablement to join our team. As a key member of our leadership team, you will be responsible for driving customer success and enabling our clients to achieve their business goals.

**Key Responsibilities:**

  • Develop and execute customer enablement strategies to drive adoption and utilization of our solutions
  • Collaborate with cross-functional teams to identify and prioritize customer needs and pain points
  • Design and deliver training programs and content to ensure customers have the skills and knowledge needed to succeed
  • Measure and report on customer success metrics and provide insights to inform business decisions

**Requirements:**

  • Proven experience in customer success and enablement roles
  • Strong understanding of cloud-based solutions and product development value chains
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects

**What We Offer:**

A competitive salary and benefits package, opportunities for professional growth and development, and the chance to work with a talented and dedicated team.