Housekeeping Supervisor

4 weeks ago


Brantford, Ontario, Canada MPC Properties Inc Full time $35,000 - $45,000
Position Overview:
Are you a detail-oriented and approachable professional with a strong commitment to hospitality? Do you have a knack for delivering outstanding customer service while leading a dedicated team?

About MPC Properties Inc:
We pride ourselves on providing a unique, non-franchise experience for our guests, featuring comfortable accommodations, exceptional dining options, and stunning event spaces.

Our facility includes versatile meeting rooms, elegant banquet halls, a full-service restaurant, and room service, all aimed at creating unforgettable experiences for our visitors.


Key Responsibilities:
- Oversee and mentor the front desk staff, offering training, support, and encouragement to ensure top-notch service delivery.
- Conflict Management:
Address guest concerns and issues promptly, transforming potential negative situations into positive resolutions.
- Collaborate closely with other departments, including housekeeping and maintenance, to guarantee a seamless experience for our guests.
- Keep precise records and documentation related to guest services and front desk activities.

Qualifications:
- Previous experience in a hotel front desk or customer service environment.
- Familiarity with hotel management software and standard office tools.

If you are prepared to embrace a leadership position and contribute to creating memorable experiences for our guests, we encourage you to consider this opportunity.

Job Type:
Full-time

On-site parking available.

Language Requirements:
~ French proficiency is not mandatory.

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