Senior Operations Manager

1 month ago


Old Toronto, Ontario, Canada Resolute Digital, a Weber Shandwick Company Full time
Job Title: Senior Operations Manager

We are seeking a highly skilled Senior Operations Manager to join our team at Resolute Digital, a Weber Shandwick Company. As a key member of our operations team, you will be responsible for driving excellence in client operations, managing large-scale projects, and ensuring seamless delivery of services.

Key Responsibilities:
  • Develop and implement operational strategies to improve efficiency and productivity
  • Manage project timelines, budgets, and resources to ensure successful project delivery
  • Collaborate with cross-functional teams to identify and mitigate risks
  • Provide exceptional client service and support to ensure client satisfaction
  • Develop and maintain strong relationships with clients, partners, and internal stakeholders
Requirements:
  • 8-10+ years of professional experience in client operations, project management, or a related field
  • Proven track record of delivering large-scale projects on time, within budget, and to client satisfaction
  • Strong leadership and management skills, with the ability to motivate and inspire teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders
  • Proficient in collaboration tools such as Microsoft Products and Smartsheets
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A comprehensive training program to ensure your success
  • A recognition and reward program to celebrate your achievements

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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