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Airport Operations Director

2 months ago

Windsor, Ontario, Canada City of Windsor Full time
Job Title: Director of Operations

Seeking a seasoned professional to lead the Operations Department at Windsor International Airport. The ideal candidate will possess a strong background in airport management, with a proven track record of driving business growth and improving operational efficiencies.

Key Responsibilities:
  • Lead the Operations Department in planning, coordination, and management of daily airport operations, including airfield operations, building services, and airline underwing services within budget.
  • Provide strategic leadership, establish policies and procedures for airport operations aligning with YQG organizational goals.
  • Lead and develop a high-performing operations team through coaching, training, and succession planning.
  • Ensure the development and maintenance of airport infrastructure is at the highest standard.
  • Oversee the administration of third-party provided services and their performance.
  • Develop and implement strategic plans and initiatives to improve business processes to drive growth.
  • Ensure compliance with relevant laws, regulations, and industry standards.
  • Liaise with all applicable government authorities, including Transport Canada, NAV Canada, CATSA, and local airport stakeholders.
  • Oversee the execution of the 10-year capital plan, as recommended by the Airport Operating Committee and approved by Windsor City Council.
  • Participate in safety management audits and investigations and assist with internal, independent, and Transport Canada audits.
  • Support communication (internal and external) and public relation activities, such as scheduling, organizing, and ensuring that project target dates and/or deadlines are met.
  • Will be involved in the development of Business Continuity Plans; Emergency Preparedness and Response as required; and will perform Occupational Health & Safety duties as required.
  • Participate in all development planning requests and studies along with City of Windsor staff.
Qualifications:
  • Must possess a post-secondary degree or recognized tertiary-level industry certification in airport management, engineering, business administration, or other related field in operations management, combined with 10 years of proven, relevant, and applicable senior leadership experience.
  • Working in a unionized environment will be considered an asset.
  • Knowledge of principles, practices, and regulations related to airport operations, including safety management systems and Transport Canada regulations.
  • A role model for professional excellence, able to instill professional discipline and sustain a continuous improvement culture.
  • Proficiency in business and management principles, strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
  • A track record of success in driving business growth and improving operational efficiencies with strong analytical, planning, and communications skills, both oral and written.
  • Expertise in developing operating and capital budgets.
  • Demonstrated experience working in a customer-centric environment.
  • Knowledge of health and safety regulations and practices and records management programs.
  • Must hold a valid Ontario driver's license.
  • Must be able to meet the security level clearance designated for the position.