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Restaurant Operations Supervisor

3 months ago

Yellowknife, Northwest Territories, Canada Yellowknife Restaurant Limited Partnership Full time
Position Overview

The Assistant Manager at Yellowknife Restaurant Limited Partnership plays a crucial role in overseeing daily operations within our establishment. This position is ideal for individuals with a passion for the food service industry and a commitment to excellence in customer service.

Work Details
  • Employment Type: Permanent
  • Language of Work: English
  • Weekly Hours: 40 hours
  • Educational Requirements: No formal degree, certificate, or diploma required
  • Experience Required: 2 to 3 years in a similar role
Financial Responsibilities

Manage a budget of $0 - $100,000 effectively.

Key Responsibilities
  • Identify service offerings and establish operational protocols.
  • Complete cash balancing and prepare financial reports.
  • Conduct employee performance evaluations.
  • Analyze costs associated with products and services.
  • Ensure compliance with local liquor laws and regulations.
  • Oversee inventory management and organization.
  • Adhere to health and safety standards.
  • Contribute to marketing strategies and execution.
  • Lead and instruct team members.
  • Address and resolve customer inquiries and complaints.
  • Deliver exceptional customer service.
  • Plan, organize, direct, and assess daily operations.
Supervisory Role

Responsible for supervising a team of 16-20 individuals and potentially more.

Required Certifications
  • Smart Serve certification is necessary.
Technical Skills
  • Proficient in MS Excel, MS Outlook, MS Word, and point of sale systems.
  • Experience with spreadsheets is essential.
Safety and Security
  • Must be bondable.
Work Environment
  • Fast-paced and dynamic setting.
  • Ability to work under pressure and meet tight deadlines.
  • Involves repetitive tasks and handling heavy loads.
  • Physically demanding with a mix of sitting, standing, and walking.
  • Extended periods of standing are required.
Personal Attributes
  • Detail-oriented and accurate.
  • Strong client focus and dependability.
  • Excellent interpersonal, oral, and written communication skills.
  • Flexible, organized, and reliable team player.
  • Able to multitask effectively.
Benefits
  • Health Benefits: Includes dental, disability, healthcare, and vision care plans.
  • Financial Benefits: Offers bonuses, gratuities, group insurance, and life insurance.