Senior Manager, Machine Learning and Data Science Leader

5 days ago


Old Toronto, Ontario, Canada Loopio Full time
About the Role

We are seeking an experienced Senior Manager, Machine Learning and Data Science to lead our dynamic Data Enablement team. As a key member of our Senior Engineering Leadership team, you will be responsible for fostering a thriving culture, product execution, and innovation.

Key Responsibilities
  1. Partner with Senior Engineering Leaders, Data Scientists, Machine Learning Engineers, Product Managers, and Designers to drive data value and AI innovation.
  2. Lead the development of advanced automation tooling for data orchestration, evaluation, testing, monitoring, administration, and data operations.
  3. Inspire and lead the Data Enablement team by setting clear objectives, promoting innovation, and ensuring alignment with the company's strategic goals.
  4. Responsible for creating a high-performing team and fostering a culture of technical excellence, continuous improvement, and collaborative problem-solving within the team.
  5. Lead with company values in mind and help create bridges across organizations.
  6. Lead the development of predictive models to help drive insights and decisions, both in Loopio's product and internal teams (RevOps, Marketing, CX).
  7. Work closely with stakeholders within and across teams to understand the data needs of the business and produce processes that enable a better product and support data-driven decision-making.
  8. Lead the development of scalable data pipelines using Databricks, and AWS (Redshift, S3, RDS), and other cloud technologies.
  9. Lead the support of Loopio's data warehouse (Redshift) and data lake (Databricks delta lake).
  10. Lead the orchestration of pipelines using workflow frameworks/tooling.
Requirements
  1. 10+ years of experience in software engineering, machine learning, or data science with recent experience in machine learning demonstrating mastery of advanced ML algorithms, frameworks.
  2. 3+ years of people management experience, including highly effective conflict resolution, performance management, talent reviews, succession planning, coaching low to high-level performers.
  3. Strong understanding of business operational and technical/engineering concepts backed by problem-solving skills to help drive technical decision-making.
  4. Experience with distributed systems development using microservices architecture.
  5. Experience in building and maintaining an enterprise data warehouse (EDW) and being well-versed in Data Lake architecture and design.
  6. Demonstrated experience designing and developing cloud-based training pipelines.
  7. Ability to implement state-of-the-art deep learning algorithms.
  8. Knowledge of deep learning frameworks, algorithms, and design of various inference systems, including cloud-based servers and hardware accelerators.
  9. Experience in Public Cloud (AWS, Azure or GCP), Docker containers, Kubernetes, Infrastructure Automation, and API development.
  10. Proven experience in software product delivery and operations for large-scale customer-facing and mission-critical products.
  11. Exceptional communication and interpersonal skills, capable of leading diverse teams and driving cross-functional collaboration.
  12. Ability to influence and inspire others to positively impact decisions and lead teams through complex or ambiguous situations or challenges.
  13. Demonstrated business acumen when it comes to understanding the total cost of ownership and cost-to-profitability models across multiple interdependent products.
  14. Experience working in a high-growth agile software development environment, ideally with experience in B2B SaaS.
  15. Experience building and supporting large-scale systems in a production environment.
  16. Ability to clearly communicate technical roadmap, challenges, and mitigation.
Bonus Qualifications
  1. Experience with container orchestration (leveraging tools like Docker, ECS, Kubernetes).
  2. Experience working with BI PaaS / SaaS solutions.
  3. Familiarity with microservice architectures.
  4. Hands-on experience as ML/DS engineer.
  5. Experience with Natural Language Processing techniques.
  6. Experience using deep learning frameworks such as TensorFlow / Pytorch.


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