Network Support Specialist

2 months ago


Edmonton, Alberta, Canada Protech Inc. Full time
Job Summary

Protech Inc. is seeking a highly skilled Network Support Specialist to join our team. As a key member of our IT department, you will be responsible for maintaining, troubleshooting, and administering our local area networks (LANs), wide area networks (WANs), mainframe networks, and computer workstations and peripheral equipment.

Key Responsibilities
  • Network Maintenance and Administration: Ensure the smooth operation of our network infrastructure, including LANs, WANs, and mainframe networks.
  • Hardware and Software Evaluation and Installation: Assess and implement computer hardware, networking software, and operating system software to meet the needs of our organization.
  • Problem-Solving and Support: Provide expert-level support to network users, resolving technical issues and ensuring minimal downtime.
  • Security and Compliance: Implement data, software, and hardware security procedures to protect our network and sensitive information.
  • Backup and Recovery: Perform routine data backups and disaster recovery operations to ensure business continuity.
  • Work Environment: This is a permanent, full-time position with a standard 35-hour workweek.
  • Language and Communication: English is the primary language used in this role, with excellent communication and interpersonal skills required.


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