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Retail Operations Supervisor

3 months ago

Surrey, British Columbia, Canada FUTURE GEN COMMUNICATIONS Full time
Position Overview

The Retail Operations Supervisor at FUTURE GEN COMMUNICATIONS plays a crucial role in overseeing daily store activities and ensuring a high standard of customer service.

Qualifications
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a retail environment
Work Environment
  • Non-smoking
  • Air-conditioned
  • Urban area
Key Responsibilities
  • Supervise and mentor staff, including apprentices and volunteers
  • Delegate tasks to sales associates
  • Authorize payment transactions
  • Manage inventory orders and returns
  • Establish and oversee work schedules
  • Engage in direct sales activities
  • Compile reports on sales performance and staffing
  • Address customer inquiries and resolve complaints
  • Maintain organized inventory systems
  • Conduct performance evaluations for team members
Supervisory Scope

Responsible for supervising a team of 3-4 individuals.

Transportation Requirements
  • Own transportation preferred
  • Public transportation options available
Physical Demands
  • Fast-paced work environment
  • Ability to work under pressure and meet tight deadlines
  • Physical capability to handle heavy loads
  • Combination of sitting, standing, and walking
  • Color differentiation ability required
Screening Questions
  • Are you available for the advertised start date?
  • Are you legally authorized to work in Canada?
  • Are you open to relocation for this role?
  • Do you currently reside near the job location?
  • Do you have relevant experience in this field?
Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Hours: 32 hours per week