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Property Claims Analyst

2 months ago


Victoria, British Columbia, Canada Intact Financial Corporation Full time

About the Role

We are seeking a highly skilled Property Claims Analyst to join our Claims Strategy and Transformation team in the West. As a key member of our team, you will play a critical role in analyzing and improving our claims processes.

Key Responsibilities

  • Complete monthly claims file audits through the Internal File Review program, leakage alerts, and any other reviews as required.
  • Identify opportunities to streamline processes, coach individuals, and challenge the status quo through recommendations.
  • Analyze and present information clearly and concisely to diverse audiences within the organization.
  • Build and maintain strong working relationships with multiple teams within the claims organization.
  • Facilitate working sessions with experts from different fields and levels of leadership.
  • Coach individuals and teams to technical property claims handling aspects in both structured and ad-hoc environments.
  • Participate in the development of business practices and tools, as well as department initiatives.
  • Provide support to the Property teams where necessary.

Requirements

  • 5+ years of claims adjusting experience, with a focus on commercial property.
  • Experience with additional lines of business considered an asset.
  • Experience in quality assurance considered an asset.
  • CIP completed or in progress (preferred).
  • Excellent written and verbal communication skills, with the ability to effectively present information, influence decisions, and coach others.
  • Excellent analytical skills and high attention to detail.
  • Strategic thinker with the ability to drive results and influence stakeholders.
  • Superior problem-solving and persuasion skills.
  • Forward thinking, with an innovative mindset.
  • Working knowledge of claims systems and Microsoft Office programs (Excel, PowerPoint, Word).
  • Self-driven and highly organized, with the ability to prioritize work and exercise independent thinking.
  • Ability to quickly pivot and adapt in an ever-evolving business.
  • Post-secondary education preferred.

What We Offer

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.