Client Partner, Advisory Services
4 weeks ago
Unlock Your Potential with BDC Advisory Services
We are seeking a highly motivated and experienced Client Partner to join our team at BDC Advisory Services. As a key member of our team, you will be responsible for conducting business development activities, assessing client needs, and providing consulting solutions to improve or ensure the competitiveness of Canadian small and medium-sized enterprises (SMEs).
About the Role
The Client Partner will work closely with our Advisory Services delivery teams and with Financing to ensure the proper execution of consulting projects, customer satisfaction, and the achievement of sales objectives. You will play a key role in maintaining and nurturing a strong pipeline of opportunities to achieve sales objectives, participating in the preparation and execution of the region's business development plan, and adopting a value-added sales or commercial approach by conducting research and compiling strategic information on customers, their business lines, economic and market trends.
Key Responsibilities
- Conduct business development activities to maintain and nurture a strong pipeline of opportunities to achieve sales objectives.
- Participate in the preparation and execution of the region's business development plan.
- Adopt a value-added sales or commercial approach by conducting research and compiling strategic information on customers, their business lines, economic and market trends.
- Assess and prioritize clients' business requirements to increase their competitiveness, recommend the appropriate consulting solutions, and facilitate assignments to the appropriate delivery teams based on customer needs.
- Ensure that service offerings are well-designed and unambiguous, and that the stated scope of work and deliverables reflect priorities.
- Act as a resource for BDC Advisory Services and manage the client experience, working closely with the delivery teams and with Financing to respond to client requests and address issues.
- Follow up on project deliverables based on service offerings to ensure client satisfaction, in collaboration with the delivery team, evaluate the project and measure client satisfaction, once the project is completed.
- Stay abreast of the evolving needs and issues of businesses in the region, leveraging business assets and cross-functional capabilities to create maximum value for clients and create new opportunities for BDC.
- Stay up to date on BDC Advisory Services' offerings and solutions, as well as BDC's technology environment, tools, policies, and procedures.
Requirements
- Bachelor's degree in commerce, business administration, or a related discipline. MBA is an asset.
- 5+ years of experience in business development and client program portfolio management with an established consulting firm, or experience in business development, sales, or management with a company.
- Proven skills in achieving revenue goals.
- Business acumen.
- Strategic vision and high emotional intelligence.
- Strong customer relationship management skills.
- Excellent communication and negotiation skills.
- Team and entrepreneurial spirit.
- Ability to adapt quickly in an ever-changing environment.
- Strong ability to build and maintain productive relationships, and to collaborate with internal colleagues and client groups at all levels.
- Results-oriented and self-motivated.
- Innovative thinking and creative problem-solving skills.
- Experience in the financial services sector or with SMEs is an asset.
- Experience in many sectors of activity is an asset.
- Good communication skills in both official languages (French and English), both oral and written, is required.
About BDC
Proudly one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive, and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.
While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.
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