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Retail Store Supervisor
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Lynden Convenience. As a key member of our store operations team, you will be responsible for leading a team of sales associates and ensuring that our customers receive an exceptional shopping experience.
Key Responsibilities- Team Leadership: Supervise and coordinate the activities of sales associates, providing guidance and support to ensure excellent customer service and sales performance.
- Store Operations: Oversee the day-to-day operations of the store, including inventory management, merchandising, and visual displays.
- Cash Handling and Security: Authorize payments, manage cash handling procedures, and maintain a secure store environment.
- Customer Service: Provide exceptional customer service, resolving issues and responding to customer inquiries in a timely and professional manner.
- Reporting and Analysis: Prepare and analyze sales reports, identifying trends and opportunities to improve sales performance.
- Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately counted and stored.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of retail management experience.
- Language: English.
- Work Hours: 40 hours per week.
This is a fast-paced environment that requires attention to detail, excellent communication skills, and the ability to work under pressure. The successful candidate will be required to stand for extended periods and walk frequently throughout the store.
Personal Suitability- Client Focus: Provide exceptional customer service and ensure that customer needs are met.
- Efficient Interpersonal Skills: Build strong relationships with colleagues and customers, promoting a positive and inclusive store environment.
- Excellent Oral Communication: Communicate effectively with customers, colleagues, and management, ensuring that information is conveyed clearly and professionally.
- Flexibility: Adapt to changing store conditions and priorities, demonstrating flexibility and a willingness to learn.
- Organized: Maintain a clean and organized store environment, ensuring that stock is accurately counted and stored.
- Reliability: Demonstrate reliability and punctuality, ensuring that store operations run smoothly and efficiently.
- Team Player: Collaborate with colleagues to achieve store goals and objectives, promoting a positive and inclusive team culture.
