Workday System Analyst

4 weeks ago

Toronto, Ontario, Canada UserTesting Full time
Workday System Analyst Job Description

We're UserTesting, a leader in experience research and insights, and we're looking for a highly skilled Workday System Analyst to join our People Operations Team.

About the Role

This is a unique opportunity to work with our HR technology to drive business success. As a Workday System Analyst, you will play a crucial role in aligning HR technology with business needs, focusing on optimizing our Workday HRIS platform to support the company's evolving HR practices.

Key Responsibilities

  • Provide day-to-day support for Workday, including researching, troubleshooting, recommending solutions, and resolving system issues.
  • Support a comprehensive Workday system, including HCM, Recruiting, Advanced Compensation, Learning, Benefits, Absence, Talent, and Data Analytics.
  • Develop and maintain calculated fields, condition rules, custom reports, and dashboards to meet the organization's needs.
  • Oversee the administration of Workday, including user access, permissions, and security configuration.
  • Ensure data quality and integrity by adhering to data architecture and governance models.
  • Produce comprehensive documentation, lead change management processes, and ensure enhancements are delivered according to quality standards.
  • Manage bi-annual Workday releases by tracking new features, assessing impacts, and presenting relevant updates to business teams.
  • Collaborate closely with business teams to understand functional requirements, develop new features, and deliver tailored solutions.
  • Provide end user support and training, manage tier 2 People team ticketing system inquiries, advise and consult with employees on systems-related topics or issues.
  • Leverage Workday analytics and other People tools to provide insights for business partners to drive data-informed decisions related to organizational health, diversity, performance, and other key HR metrics.

Requirements

  • Candidates living in Ontario.
  • Maintains strict confidentiality in dealing with sensitive, confidential information.
  • Proficient with Google Drive or related software.
  • Post-implementation experience with Workday, including intermediate to advanced experience in core Workday concepts and configuration.
  • Experience managing multiple Workday modules, including but not limited to HCM, Recruiting, Advanced Compensation, Learning, Benefits, Absence, Talent, and Data Analytics.
  • Experience supporting security and compliance audits, such as SOC, SOX, ISO, HIPAA, etc.
  • Intermediate to advanced knowledge of Human Resource programs, policies, and procedures.
  • Current human resources and/or compensation credentials or certification preferred. Workday Pro certification is a plus.

What We Offer

We offer a great work environment, competitive compensation, and opportunities for growth and development. If you're passionate about HR technology and want to make a meaningful impact, we encourage you to apply.

How to Apply

Please submit your resume, cover letter, and LinkedIn profile to apply for this exciting opportunity.

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