Beauty Team Lead
1 month ago
About the Role
We are seeking a talented and enthusiastic Beauty Team Lead to join our team at The Body Shop. As a key member of our store team, you will play a vital role in driving retail excellence, strong sales results, and an engaging customer experience.
Key Responsibilities
- Support the Store Management team in driving sales and customer engagement
- Handle customer concerns efficiently and effectively
- Problem solve effectively and proactively
- Creatively support upkeep of store layout and visual merchandising
- Communicate effectively and act as a flexible and responsible role model to your team
What We Look For
- Experience in a customer-facing role and a genuine passion for beauty and the retail industry
- Ability to communicate and listen effectively and demonstrate operational skills
- Strong interpersonal skills to build rapport with customers and provide appropriate solutions to customer needs
- A positive mindset with the willingness to continuously develop yourself
What We Offer
- Comprehensive onboarding in your new position
- Training hours for you and your team as needed
- A 50% staff discount on regular products and 30% on Gifts
- Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
- Paid volunteer days - so you can spend time with the causes that matter to you
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