Beauty Team Lead

1 month ago


Sudbury, Ontario, Canada The Body Shop Full time
{"title": "Beauty Team Lead", "content": "

About the Role

We are seeking a talented and enthusiastic Beauty Team Lead to join our team at The Body Shop. As a key member of our store team, you will play a vital role in driving retail excellence, strong sales results, and an engaging customer experience.

Key Responsibilities

  • Support the Store Management team in driving sales and customer engagement
  • Handle customer concerns efficiently and effectively
  • Problem solve effectively and proactively
  • Creatively support upkeep of store layout and visual merchandising
  • Communicate effectively and act as a flexible and responsible role model to your team

What We Look For

  • Experience in a customer-facing role and a genuine passion for beauty and the retail industry
  • Ability to communicate and listen effectively and demonstrate operational skills
  • Strong interpersonal skills to build rapport with customers and provide appropriate solutions to customer needs
  • A positive mindset with the willingness to continuously develop yourself

What We Offer

  • Comprehensive onboarding in your new position
  • Training hours for you and your team as needed
  • A 50% staff discount on regular products and 30% on Gifts
  • Freebies - when we launch new products, we want our Teams to be the first to fall in love with them
  • Paid volunteer days - so you can spend time with the causes that matter to you
", "lang_code": "en"}
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