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Department Manager

2 months ago

Bolton, Canada Loblaw Companies Ltd - Head Office Full time
Job Summary

We are seeking a highly skilled and experienced Department Manager to lead our Seafood Department at Loblaw Companies Ltd - Head Office. As a key member of our team, you will be responsible for ensuring the effective functioning of the department, providing exceptional customer service, and driving sales and profits.

Key Responsibilities
  1. Customer Service: Provide courteous and personalized service to customers, ensuring a positive shopping experience.
  2. Inventory Management: Oversee the ordering and merchandising of seafood products, ensuring proper inventory levels and adherence to health and safety codes.
  3. Staff Supervision: Schedule, direct, and supervise seafood staff to optimize department efficiency and productivity.
  4. Performance Management: Interview, select, and train new employees, and conduct ongoing performance evaluations.
  5. Sales and Profitability: Maximize sales and gross profit, ensuring sales goals and budgets are met.
  6. Department Maintenance: Ensure the maintenance of equipment and the safety and sanitation of the department, adhering to company policies.
  7. Customer Relations: Respond to customer inquiries, requests, and complaints, ensuring courteous customer relations at all times.
Requirements
  1. Customer Service Skills: Possess exceptional customer service skills and a passion for delivering a positive shopping experience.
  2. Work Experience: A minimum of 3 years' work experience in a retail seafood environment, with some managerial experience being a definite asset.
  3. Flexibility: Be flexible to work a variety of hours, including days, evenings, and weekends.
  4. Communication Skills: Possess excellent organization, communication, and interpersonal skills.
About Us

Loblaw Companies Ltd - Head Office is committed to creating a diverse and inclusive work environment. If we contact you about a job opportunity or an interview, please let us know if you require any accommodations.