Operations Manager, Learning Technology Ecosystems
1 month ago
UBC Sauder School of Business is a world-renowned institution, consistently ranking among the top 100 globally. The school is recognized for its excellence in research and learning, outstanding faculty, and unmatched global partnerships.
The Operations Manager, Learning Technology Ecosystems plays a critical role in supporting UBC Sauder's teaching and learning environment. This position is responsible for the overall operational support and delivery of the critical learning technology ecosystem (LTE) that enables the school's academic programs.
Key Responsibilities- Manage and oversee the day-to-day support of the UBC Sauder learning ecosystem across all platforms and programs.
- Provide leadership and guidance to the team, utilizing a diverse set of tools and requests from faculty and program offices.
- Develop and monitor key performance indicators from various sources, preparing both informal and formal reports as required.
- Design and develop HTML and CSS-based templates for use within LMS course and program modules.
- Conduct testing of new or customized application modules within the learning ecosystem to ensure they meet specifications.
- Assess comprehensive needs with UBC Sauder Senior Associate Deans, senior leadership, faculty, and employees.
- Develop plans by conducting research, analysis, and evaluation of new educational technology initiatives.
- Serve as a project manager when required, overseeing planning, execution, and overall success of assigned projects.
- Make decisions and recommendations on the use of appropriate technology services and products.
- Coordinate, manage, develop, and publish quick reference guides/job aids for specific and selected educational technologies.
- Collaborate with the Center for Teaching and Learning Technology and UBC Sauder IT to provide educational technology support.
- Research and participate in relevant external technology-enabled teaching sessions.
- Plan, coordinate, and conduct LTE training workshops for faculty, employees, and teaching assistants.
- Participate in campus learning technology committees and communities, as required.
- Provide just-in-time concierge support for clients.
- Contribute to ensuring Learning Services has appropriate resources to meet current and anticipated needs.
- Provide clarity on the current state of tools and services, outlining a roadmap to move from current to future state.
- Perform other related duties as required.
Undergraduate degree in a relevant discipline. Minimum of three years of related experience, or the equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one's own.
- Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.
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Vancouver, British Columbia, Canada UBC Sauder School of Business Full timeJob SummaryUBC Sauder School of Business is a leading business faculty that consistently ranks among the top 100 in the world. The school is recognized internationally for excellence in research and learning, an outstanding faculty, and unmatched global partnerships. A collaborative and respectful culture within which all members of our community can thrive...
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Vancouver, British Columbia, Canada UBC Sauder School of Business Full timeJob SummaryUBC Sauder School of Business is a leading business faculty that consistently ranks among the top 100 in the world. The school is recognized internationally for excellence in research and learning, an outstanding faculty, and unmatched global partnerships. A collaborative and respectful culture within which all members of our community can thrive...
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Vancouver, British Columbia, Canada University of British Columbia Full timeJob SummaryUBC Sauder School of Business is a world-renowned business faculty that consistently ranks among the top 100 globally. The school is recognized for its excellence in research and learning, outstanding faculty, and unmatched global partnerships.The Operations Manager, Learning Technology Ecosystems, plays a critical role in supporting UBC Sauder's...
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Vancouver, British Columbia, Canada University of British Columbia Full timeJob SummaryUBC Sauder School of Business is a world-renowned business faculty that consistently ranks among the top 100 globally. The school is recognized for its excellence in research and learning, outstanding faculty, and unmatched global partnerships.The Operations Manager, Learning Technology Ecosystems, plays a critical role in supporting UBC Sauder's...
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Vancouver, British Columbia, Canada UBC Sauder School of Business Full timeJob SummaryUBC Sauder School of Business is a world-renowned business faculty that consistently ranks among the top 100 globally. We are seeking an experienced Operations Manager to join our Learning Services team, supporting faculty in teaching excellence with services and resources for effective learning experiences.The successful candidate will be...
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Vancouver, British Columbia, Canada UBC Sauder School of Business Full timeJob SummaryUBC Sauder School of Business is a world-renowned business faculty that consistently ranks among the top 100 globally. We are seeking an experienced Operations Manager to join our Learning Services team, supporting faculty in teaching excellence with services and resources for effective learning experiences.The successful candidate will be...
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