Residential Support Specialist

4 weeks ago

Old Toronto, Ontario, Canada Springboardservices Full time

ABOUT SPRINGBOARD

Springboard's Vision is to empower individuals and strengthen communities by equipping youth and adults with essential skills for personal and professional growth. As a non-profit organization, we offer innovative and diverse programming through collaborative partnerships with our clients and their communities. Our program areas encompass community justice, employment services, developmental support, youth justice, and community learning initiatives.

OUR CULTURE

At Springboard, people are at the heart of our mission. We prioritize opportunities for skill enhancement, personal development, and social engagement. We actively support work-life balance and mental wellness, fostering open communication throughout the organization. Our commitment to learning allows our team members to contribute feedback across various aspects of our operations.

Our Employee Engagement Committee plays a vital role in connecting staff through effective communication, recognition programs, career advancement opportunities, and social events. We provide a comprehensive benefits package for full-time, permanent employees, including a savings plan designed to support our team members in all facets of their lives.

POSITION OVERVIEW

Job Class: Union

Department: North Beaches Residence

Status: Full-Time, Contract

Compensation: Competitive salary

Vacancy Number: DS-U24-28

Number of Positions: 1

Hours/Shifts: Flexible scheduling available based on operational requirements.

Our residential programs in Developmental Services focus on providing life skills training and transition planning for adults with developmental disabilities or dual diagnoses. The role involves offering support and counseling, facilitating life skills development, ensuring safety and security, managing crises, and performing administrative and facility maintenance tasks.

KEY RESPONSIBILITIES

  • Support and Counseling: Assist individuals in making informed decisions regarding daily living activities, including hygiene, budgeting, cooking, nutrition, social skills, and achieving personal goals.
  • Life Skills Development: Implement life skills programs both in residential settings and within the community to promote independent living.
  • Community Engagement: Facilitate participation in community activities, ensuring safety and support for individuals.
  • Crisis Management: Address challenging behaviors in residential and community environments, employing strategies that promote positive behavior and effectively managing crises.
  • Health and Safety: Ensure a safe and healthy environment for both residents and staff in accordance with established policies and legal requirements.
  • Administrative Support: Provide clerical and administrative assistance to the program.

QUALIFICATIONS

Education and Experience

  • Post-secondary diploma or degree in Social Services (e.g., BSW, BA, DSW, SSW).
  • Proficient in computer applications, including MS Word, Excel, PowerPoint, and Outlook.
  • Current First Aid and Safe Management certifications.
  • A minimum of two years of relevant experience in the Developmental Services sector, specifically:

Working directly with individuals with developmental disabilities or dual diagnoses, providing support and counseling, facilitating life skills, and ensuring safe management.

Strong understanding of the Social Inclusion Act and the Act for the Supports of Persons with Developmental Disabilities.

  • Familiarity with the Developmental Services Sector.
  • Knowledge of community resources, both internal and external.

SKILLS AND ABILITIES

  • Ability to facilitate individual and group sessions that enhance independence in daily living skills.
  • Assessment skills for service delivery and operational issues, including risk assessment.
  • Program planning skills for the implementation, evaluation, and modification of programs.
  • Effective crisis intervention skills to manage confrontational situations while maintaining service delivery.
  • Strong written and verbal communication skills in English, with the ability to adapt to various audiences.
  • Demonstrated core competencies in:

Flexibility: Adapting approaches when necessary.

Change Leadership: Engaging others in the change process.

LANGUAGE SKILLS

Proficiency in French, both verbal and written, is considered an asset.

APPLICATION PROCESS

Thank you for considering a career with Springboard. Successful candidates will undergo professional reference checks, background screenings, and verification of educational qualifications.

The application deadline is open until the position is filled. Please submit your cover letter and resume as a single document, ensuring to include the vacancy number in the subject line.

Note: Only candidates selected for an interview will be contacted.

We celebrate the unique skills and experiences each individual brings to our organization and are committed to fostering an inclusive and accessible environment. We encourage applications from individuals who reflect the diversity of our community and will work with you to ensure a positive recruitment experience.

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