Food Service Supervisor

2 weeks ago

Guelph, Ontario, Canada Freshii Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Freshii. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
    • Train staff in job duties, sanitation, and safety procedures to ensure a safe and healthy work environment.
    • Hire and manage food service staff, including scheduling and performance evaluations.
  • Food Quality and Safety
    • Ensure that food and service meet quality control standards, including food handling, preparation, and presentation.
    • Maintain records of stock, repairs, sales, and wastage to optimize inventory management and reduce waste.
  • Customer Service
    • Provide exceptional customer service, responding to customer complaints and feedback in a professional and courteous manner.
    • Ensure that customer needs are met, including special requests and dietary restrictions.
  • Administrative Tasks
    • Prepare and submit reports on food service operations, including sales, inventory, and customer feedback.
    • Manage inventory and supplies, including ordering and receiving.
Requirements
  • Education
    • Secondary (high) school graduation certificate or equivalent experience.
  • Experience
    • 1 year to less than 2 years of experience in food service supervision or a related field.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet tight deadlines.
    • Knowledge of food safety and sanitation procedures.
Work Environment

The Food Service Supervisor will work in a fast-paced environment with a combination of sitting, standing, and walking. The ability to stand for extended periods is required.

Language

The primary language of work is English.

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