Associate Director, International Enrolment, Recruitment

5 days ago


New Westminster, British Columbia, Canada Douglas College Full time
Job Summary

The Associate Director, International Enrolment, Recruitment & Regulatory Compliance will provide leadership in the College's international operations, focusing on enrolment and admissions, government reporting and compliance, and strategic priorities impacting international student enrolment numbers.

Key Responsibilities
  • Enrolment & International Admissions
    • Oversee the efficient processing of international admissions, articulation, and transfer credit requests, ensuring timely communication with applicants and students.
    • Manage application cycle timelines, review, and monitor international admission deadlines, targets, and capacity.
    • Monitor the effective issuance of required verification and ensure an efficient workflow exists at all times.
    • Exercise delegated authority to make discretionary decisions on exceptions and variances to established regulations and institutional procedures.
    • Collaborate with Enrolment Services and Information Technology Services to develop and enhance systems, processes, and initiatives related to applications, admissions, and articulation.
  • Marketing & Recruitment
    • Develop communications plans and marketing materials to convert new international applicants to registrants.
    • Represent the College at national and international recruitment and admissions events, conferences, and working groups.
    • Draw up regular reports and reviews of marketing activities and strategy for analysis.
  • Compliance & External Relations
    • Oversee third-party and Education Agent Relations, including contractual obligations and outcomes.
    • Liaise with the College's internal privacy and contracts offices to create, formulate, and receive approval for legally binding documents, contracts, and MOUs.
    • Maintain marketing and admissions compliance for all provincial, federal, and international regulatory and accrediting bodies.
  • Operational Administration
    • Manage the operating budget of the unit, including projecting annual expenses, administering and approving invoices, and reconciling monthly commitment reports.
    • Lead, interact, and work with cross-functional teams to create and promote the College's strategic goals.
Requirements
  • Minimum of Bachelor level studies in a relevant field, with graduate or postgraduate level preferred.
  • Minimum of 5-7 years of related work experience, including at least three years of diversified management experience in the International Education field.
  • Demonstrated knowledge of and experience in international strategic enrolment management (SEM), with evidence of successful recruitment and retention results using SEM.
  • Significant experience and successful results in international marketing and recruitment, and student services.
  • Extensive knowledge of the post-secondary system and trends in Canada and internationally.
  • Successful experience in working with faculty members, administrators, and senior management to accomplish International Education goals.
  • Thorough knowledge of the federal Immigration, Refugees and Citizenship Canada policies and procedures, and other national/provincial policies related to international students in post-secondary education.
  • Strong interpersonal skills, including negotiation, mediation, diplomacy, conflict resolution, and intercultural communications.
  • Excellent English language written and verbal skills, including strong skills in report, letter, and speech writing, and in public speaking.
  • Demonstrated success in the development and management of significant budgets.
  • Regulated International Student Immigration Advisor (RISIA) and/or Regulated Canadian Immigration Consultants (RCIC) certification preferred.


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