Customer Service Representative

4 weeks ago

Saskatoon, Saskatchewan, Canada Saskatchewan Laser Hair Skin Care Centre Full time
Job Title: Guest Service Representative

We are seeking a highly organized and detail-oriented Guest Service Representative to join our team at Saskatchewan Laser Hair Skin Care Centre.

Job Summary:

The Guest Service Representative will be responsible for providing exceptional customer service to our clients, ensuring a positive and welcoming experience in our facility. This role will involve greeting clients, directing them to contacts or service areas, and providing basic information to clients and the public.

Key Responsibilities:
  • Greet clients and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Order office supplies
  • Record and relay information
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Calculate billing charges
  • Provide directory assistance
  • Perform data entry
  • Provide customer service
  • Perform basic bookkeeping tasks
Requirements:
  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Attention to detail
  • Combination of sitting, standing, walking
  • Efficient interpersonal skills
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Time management
  • Maturity
What We Offer:
  • Dental plan
  • Health care plan
  • Group insurance benefits
  • Learning/training paid by employer
  • On-site amenities
  • On-site recreation and activities
  • Team building opportunities
  • Parking available

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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