General Manager

1 week ago

Coldbrook, Nova Scotia, Canada ServiceMaster Restore Full time
Job Description:

The ServiceMaster Clean General Manager will oversee all aspects of the cleaning division, including janitorial contracts, residential and commercial carpet cleaning, and special projects. The successful candidate will assist with hiring, scheduling, supervising and training staff, securing new business, and managing existing contracts, all while maintaining the highest standards for which ServiceMaster is known.

Responsibilities:
  • Sales and Business Development: Sell ServiceMaster's cleaning services to new clients in the region.
  • Training and Development: Train cleaning technicians on ServiceMaster's standards, products, processes and procedures.
  • Staff Management: Oversee staff performance and ensure all work is completed in accordance to set task schedule.
  • Quality Control: Perform inspections and give constructive performance feedback to staff members in order to promote a system of continuous improvement.
  • Scheduling and Operations: Make necessary scheduling adjustments in case of illness or emergencies.
  • Customer Service: Respond to customer concerns and requests in a timely and professional manner.
  • Compliance and Safety: Ensure compliance with safety regulations.
  • Team Culture: Contribute to a positive and respectful work climate.
Qualifications:
  • A valid driver's license.
  • Demonstrated sales experience.
  • Ability to initiate and maintain relationships with new clients.
  • Strong attention to detail.
  • 2 years of management/leadership experience is preferred.
  • Experience in the cleaning and/or restoration industry is an asset, but we are willing to train.
  • Strong computer skills and comfortable with software such as MS Office.
  • Strong analytical, problem-solving, and decision-making skills and be dedicated to continued learning.
  • Ability to prioritize tasks to work efficiently and effectively in a fast-paced environment.
  • Great interpersonal and communication skills, with an emphasis on providing top-notch customer service.
  • Ability to hold others accountable in a supportive and challenging way.
Why Join Us:

For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. We are experts in our field, and we dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results. We are fully committed to our staff and our customers, and we are driven to pursue the highest standards, thus ensuring our future as a leader in the cleaning industry.

What We Offer:
  • Competitive salary
  • Health benefits plan
  • Training opportunities
  • A positive work environment with a supportive team
  • Company-sponsored social events
  • Opportunity for advancement within the company

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