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General Manager

2 months ago


Coldbrook, Nova Scotia, Canada ServiceMaster Restore Full time
Job Summary

We are seeking a highly skilled and experienced General Manager to lead our Cleaning Division at ServiceMaster of the Valley. As a key member of our team, you will be responsible for managing all aspects of our cleaning operations, including janitorial contracts, residential and commercial carpet cleaning, and special projects.

Key Responsibilities
  • Sell ServiceMaster's cleaning services to new clients in the Annapolis Valley.
  • Train cleaning technicians on ServiceMaster's standards, products, processes, and procedures.
  • Oversee staff performance and ensure all work is completed in accordance with set task schedules.
  • Perform inspections and provide constructive performance feedback to staff members to promote a system of continuous improvement.
  • Make necessary scheduling adjustments in case of illness or emergencies.
  • Respond to customer concerns and requests in a timely and professional manner.
  • Ensure compliance with safety regulations.
  • Contribute to a positive and respectful work climate.
Qualifications
  • A valid driver's license.
  • Demonstrated sales experience.
  • Ability to initiate and maintain relationships with new clients.
  • Strong attention to detail.
  • 2 years of management/leadership experience is preferred.
  • Experience in the cleaning and/or restoration industry is an asset, but we are willing to train.
  • Strong computer skills and comfortable with software such as MS Office.
  • Strong analytical, problem-solving, and decision-making skills and a dedication to continued learning.
  • Ability to prioritize tasks to work efficiently and effectively in a fast-paced environment.
  • Great interpersonal and communication skills, with an emphasis on providing top-notch customer service.
  • Ability to hold others accountable in a supportive and challenging way.
Why Join Us

For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. We are experts in our field, and we dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results. We are fully committed to our staff and our customers, and we are driven to pursue the highest standards, thus ensuring our future as a leader in the cleaning industry.

ServiceMaster of the Valley offers its employees:

  • Competitive salary
  • Health benefits plan
  • Training opportunities
  • A positive work environment with a supportive team
  • Company-sponsored social events
  • Opportunity for advancement within the company

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status.