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Cloud Network Support Engineer

2 months ago

Montreal, Quebec, Canada Intello Technologies Inc. Full time

Cloud Network Support Specialist at Intello Technologies Inc.

Are you enthusiastic about advanced Google Cloud solutions and delivering exceptional technical assistance? Intello Technologies Inc. is seeking a Cloud Network Support Specialist to become part of their round-the-clock global support team. In this position, you will aid clients with networking and associated services, collaborate closely with Engineers and Product Managers, and play a role in enhancing product efficiency.

Key Responsibilities:
  • Address technical challenges faced by clients
  • Support in the development of applications and programs
  • Provide solutions aligned with client goals
  • Advance and refine platforms
  • Facilitate client training sessions and meetings
Essential Qualifications:

Requirements:

  • Knowledge of Linux systems and Windows server management
  • Expertise in networking concepts (NAT, DNS, firewalls, routing, etc.)
  • Skilled in network troubleshooting tools
  • Understanding of TCP/IP protocols
  • Proficient in Linux troubleshooting techniques
  • Comprehensive problem-solving strategies
  • Capacity to learn and articulate new technologies
  • Fluency in English
  • Resourcefulness and strong research abilities
  • Reliability and punctuality
Desirable Skills:

Preferred:

  • Degree in Computer Science or equivalent experience
  • Familiarity with VPNs and Virtual Private Clouds
  • Experience in automation scripting
  • Knowledge of web and email protocols
  • Acquainted with API technologies

Intello Technologies Inc. provides a competitive salary, bonus opportunities, vacation time, flexible benefits, and more. Be part of a diverse workforce that prioritizes innovation, problem-solving, and creating positive impacts in a digital landscape.