Facilities Operations Manager

2 days ago


Ottawa, Ontario, Canada BGIS Full time
About the Role

BGIS is seeking a highly skilled and experienced Facility Manager II to join our team. As a key member of our operations team, you will be responsible for managing a portfolio of facilities, ensuring seamless service delivery, and driving business growth.

Key Responsibilities
  • Manage a portfolio of facilities, ensuring optimal performance and uptime.
  • Develop and implement annual facility management plans, aligning with business objectives.
  • Collaborate with stakeholders to evaluate capital assets, recommend maintenance, repair, and replacement, and ensure compliance with regulatory requirements.
  • Oversee maintenance and repair activities, ensuring timely completion, safety, and quality standards.
  • Monitor and report on service delivery performance, identifying areas for improvement and implementing corrective action plans.
  • Ensure compliance with health and safety regulations, emergency preparedness, and business continuity plans.
  • Develop and maintain effective relationships with clients, ensuring ongoing satisfaction and resolving issues promptly.
  • Manage budgets, develop financial plans, and collaborate with finance teams to ensure affordability and profitability.
  • Lead project delivery, ensuring timely completion, quality, and minimal disruptions to facilities.
Requirements
  • College diploma or equivalent training (e.g., RPA, CET).
  • 3-5 years or more of facility management work experience.
  • Solid facility operations and maintenance management abilities.
  • Solid proficiency with facility equipment and building systems.
  • Solid service delivery management abilities.
  • Solid budget management abilities.
  • Developed communication, influence, persuasion, and negotiation skills.
  • Solid client relationship management abilities.
  • Solid people leadership skills.
  • Solid vendor management skills.
  • High degree of client service orientation and sense of urgency.
  • Solid project management skills.
  • Solid emergency preparedness and business continuity planning and execution abilities.
  • Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible.
  • Thorough knowledge of health and safety requirements. Possesses a high degree of safety mindset.
  • Possesses a continuous improvement and quality mindset and seeks to continuously improve and incorporate best practices where applicable.
  • Maintains current knowledge of and demonstrates solid ability to implement facility management services best practices.
  • Solid knowledge of current building standards, code, and legislative requirements.
Accreditation
  • Certified Facility Manager through International Facility Management Association (IFMA).
  • Certified Property Manager through Institute of Real Estate Management.
  • Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
  • Real Property Administrator through Building Owners and Managers Institute (BOMI).
About BGIS

BGIS is a leading provider of customized facility management and real estate services. We believe that diversity and inclusion is a key business driver, and we are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds.



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