Current jobs related to Technical Support Analyst II - Kelowna, British Columbia - FortisBC
-
Technical Systems Analyst II
4 weeks ago
Kelowna, British Columbia, Canada Interior Health Authority Full timePosition SummaryInterior Health is seeking a full-time Technical Systems Analyst II to join the IMIT/Desktop Management Service team in Kelowna.Key ResponsibilitiesProvide technical support for healthcare systems and applicationsCollaborate with IT teams to resolve technical issuesDevelop and implement system solutions to improve healthcare...
-
Technical Systems Analyst II
4 weeks ago
Kelowna, British Columbia, Canada Interior Health Authority Full timePosition SummaryInterior Health is seeking a full-time Technical Systems Analyst II to join the IMIT/Desktop Management Service team in Kelowna.Key ResponsibilitiesProvide technical support for healthcare systems and applicationsCollaborate with IT teams to resolve technical issuesDevelop and implement system solutions to improve healthcare...
-
Technical Systems Analyst II
4 weeks ago
Kelowna, British Columbia, Canada Interior Health Authority Full timeJob SummaryInterior Health Authority is seeking a Technical Systems Analyst II to join the Information Management Information Technology (IMIT)/Desktop Management Service team in Kelowna.Key ResponsibilitiesProvide technical support and consultation for desktop, mobile, and peripheral computer systems.Install, configure, and test hardware and software to...
-
Technical Systems Analyst II
4 weeks ago
Kelowna, British Columbia, Canada Interior Health Authority Full timeJob SummaryInterior Health Authority is seeking a Technical Systems Analyst II to join the Information Management Information Technology (IMIT)/Desktop Management Service team in Kelowna.Key ResponsibilitiesProvide technical support and consultation for desktop, mobile, and peripheral computer systems.Install, configure, and test hardware and software to...
-
Technical Systems Analyst II
1 month ago
Kelowna, British Columbia, Canada Interior Health Full timeJob SummaryInterior Health is seeking a Technical Systems Analyst II to join the Information Management Information Technology (IMIT)/Desktop Management Service team in Kelowna.Key ResponsibilitiesProvide technical support and consultation for desktop, mobile, and peripheral systems.Install, configure, and test hardware and software to ensure efficient...
-
Technical Systems Analyst II
1 month ago
Kelowna, British Columbia, Canada Interior Health Full timeJob SummaryInterior Health is seeking a Technical Systems Analyst II to join the Information Management Information Technology (IMIT)/Desktop Management Service team in Kelowna.Key ResponsibilitiesProvide technical support and consultation for desktop, mobile, and peripheral systems.Install, configure, and test hardware and software to ensure efficient...
-
Technical Systems Analyst II
1 month ago
Kelowna, British Columbia, Canada Interior Health Full timeJob SummaryInterior Health is seeking a Technical Systems Analyst II to join the Information Management Information Technology (IMIT)/Desktop Management Service team in Kelowna.Key ResponsibilitiesProvide technical support and consultation for desktop, mobile, and peripheral systems.Install, configure, and test hardware and software to ensure efficient...
-
Technical Systems Analyst II
2 months ago
Kelowna, British Columbia, Canada Interior Health Full timeJob SummaryInterior Health is seeking a full-time Technical Systems Analyst II to join the Information Management Information Technology (IMIT)/Desktop Management Service team.Key ResponsibilitiesProvide technical support and consultation for desktop, mobile, and peripheral systems.Install, configure, and test hardware and software to ensure efficient...
-
Technical Systems Analyst II
2 months ago
Kelowna, British Columbia, Canada Interior Health Full timeJob SummaryInterior Health is seeking a full-time Technical Systems Analyst II to join the Information Management Information Technology (IMIT)/Desktop Management Service team.Key ResponsibilitiesProvide technical support and consultation for desktop, mobile, and peripheral systems.Install, configure, and test hardware and software to ensure efficient...
-
Technical Systems Analyst II
2 months ago
Kelowna, British Columbia, Canada Interior Health Full timeJob SummaryInterior Health is seeking a full-time Technical Systems Analyst II to join the Information Management Information Technology (IMIT)/Desktop Management Service team.Key ResponsibilitiesProvide technical support and consultation for desktop, mobile, and peripheral systems.Install, configure, and test hardware and software to ensure efficient...
-
Technical Systems Analyst II
1 month ago
Kelowna, British Columbia, Canada Interior Health Full timeInterior Health seeks a Technical Systems Analyst II to join the IMIT/Desktop Management Service team in Kelowna. This term position will last until March 31st 2025. We are looking for a skilled professional to participate in the evaluation, planning, development, implementation, testing, maintenance and support of desktop, mobile, peripheral and hand-held...
-
Technical Systems Analyst II
4 weeks ago
Kelowna, British Columbia, Canada Interior Health Authority Full timePosition SummaryInterior Health Authority is seeking a full-time term-specific Technical Systems Analyst II to join the Information Management Information Technology (IMIT)/Desktop Management Service team in Kelowna.This term position is expected to last until March 31st, 2025.Key ResponsibilitiesProvide technical support and consultation, participate in the...
-
Technical Systems Analyst II
4 weeks ago
Kelowna, British Columbia, Canada Interior Health Authority Full timePosition SummaryInterior Health Authority is seeking a full-time term-specific Technical Systems Analyst II to join the Information Management Information Technology (IMIT)/Desktop Management Service team in Kelowna.This term position is expected to last until March 31st, 2025.Key ResponsibilitiesProvide technical support and consultation, participate in the...
-
Technical Analyst 2
1 month ago
Kelowna, British Columbia, Canada FortisBC Full timeTechnical Analyst Position at FortisBCFortisBC is seeking a skilled Technical Analyst to join our team. As a Technical Analyst, you will provide technical support to our end users, administering and completing advanced technology requests, and performing departmental deskside/helpdesk functions.Key Responsibilities:Provide frontline and advanced technical...
-
Technical Analyst 2
1 month ago
Kelowna, British Columbia, Canada FortisBC Full timeTechnical Analyst Position at FortisBCFortisBC is seeking a skilled Technical Analyst to join our team. As a Technical Analyst, you will provide technical support to our end users, administering and completing advanced technology requests, and performing departmental deskside/helpdesk functions.Key Responsibilities:Provide frontline and advanced technical...
-
Technical Support Specialist
1 month ago
Kelowna, British Columbia, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Support Analyst to provide technical assistance to our customers and internal teams. The ideal candidate will possess a Bachelor's degree in Computer Science or a related field, along with experience in customer service and technical support. Key responsibilities include: • Troubleshooting customer issues and...
-
Technical Support Specialist
1 month ago
Kelowna, British Columbia, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Support Analyst to provide technical assistance to our customers and internal teams. The ideal candidate will possess a Bachelor's degree in Computer Science or a related field, along with experience in customer service and technical support. Key responsibilities include: • Troubleshooting customer issues and...
-
Technical Support Specialist
1 month ago
Kelowna, British Columbia, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Support Analyst to provide technical assistance to our customers and internal teams. The ideal candidate will possess a Bachelor's degree in Computer Science or a related field, along with experience in customer service and technical support. Key responsibilities include: • Troubleshooting customer issues and...
-
Technical Support Specialist
1 month ago
Kelowna, British Columbia, Canada beBee Professionals Full timeBeBee Professionals is seeking a skilled Support Analyst to provide technical assistance to our customers and internal teams. The ideal candidate will possess a Bachelor's degree in Computer Science or a related field, along with experience in customer service and technical support. Key responsibilities include: • Troubleshooting customer issues and...
-
Technical Analyst 2
2 months ago
Kelowna, British Columbia, Canada FortisBC Full timeJob SummaryWe are seeking a highly skilled Technical Analyst 2 to join our team at FortisBC. As a key member of our IT department, you will be responsible for providing technical support to our end users, ensuring the smooth operation of our computer systems and networks.Key ResponsibilitiesProvide frontline and advanced technical support to our end users,...
Technical Support Analyst II
2 months ago
Affiliation: MoveUP
Employment Status: Full-Time Regular
Salary: $2,759.00 Bi-weekly
Workplace Flexibility: No
As the largest energy provider in the province with over a century of expertise, we take pride in delivering renewable energy, natural gas, electricity, and propane to 1.2 million customers.
We are on the lookout for talented individuals to join our mission of reshaping B.C.'s energy sector. Recognized as one of BC's Top Employers, we boast a diverse workforce of over 2,600 employees and are dedicated to fostering a safe and inclusive environment where everyone can connect, belong, and thrive. Join us in our journey to create a sustainable future for B.C.
Position OverviewIn the role of Technical Analyst at FortisBC, you will be tasked with delivering technical assistance to end users. This encompasses a variety of responsibilities, including desktop and mobile computing, communication systems, end-user support, printing solutions, network infrastructure, and server storage management.
Key Responsibilities- Deliver both frontline and advanced technical assistance to end users.
- Manage and fulfill complex technology requests.
- Conduct departmental helpdesk operations, including issue logging, tracking, and resolution.
- Oversee and maintain software and hardware inventory records.
- Execute upgrades, installations, and preventive maintenance activities.
- Respond to client inquiries and incident tickets for support.
- Investigate advanced solutions for hardware and software issues.
- Administer software licensing.
- Provide expert support for mobile and smart devices.
- Repair computer software and hardware, coordinating with external vendors for repairs and quotes as necessary.
- Assist senior personnel with various projects.
- Create device images and software packages for deployment.
- Set up and deliver PC equipment, and manage the recycling of surplus equipment.
- Process quotes, arrange procurement, and validate required hardware and software.
- Track work in the problem management system, prepare progress reports, and maintain corporate workstation assets.
- Stay updated on the company's computer systems.
- Manage multiple resources, break down tasks, delegate responsibilities, and set milestones.
- Estimate and execute tasks for minor or intermediate projects.
- Provide intermediate support to the Technical Analyst I.
- Some travel may be required.
- 2-year Diploma in Computer or Electronics Technology, Computer Science, or a related field.
- 4 years of relevant work experience.
- Proficient in executing small projects.
- Strong understanding of:
- current operating systems relevant to the role
- imaging processes in a corporate setting
- software deployment in a corporate environment
- working knowledge of server environments
- Ability to maintain business relationships with suppliers, service representatives, and other organizations.
- Experience with Windows Server-based network environments, including user maintenance, scheduling, printer configuration, and remote connectivity.
- Proficient in Microsoft Office applications and collaboration tools.
- Advanced knowledge of all peripherals and network-attached devices, including printers, scanners, plotters, cameras, and mobile devices.
- Valid Class 5 British Columbia Driver's license.
Our dynamic workplace offers a wide array of challenging opportunities while prioritizing safety, inclusivity, and diversity. We provide a competitive salary and benefits package while supporting lifelong career development. We also encourage community involvement and support the desire to give back.
To learn more about the recruitment process with FortisBC, please visit our website for additional information.
FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.
