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Loss Prevention Specialist

2 months ago

Burnaby, British Columbia, Canada Sephora Full time
{"Job Title": "Loss Prevention Specialist", "Job Description": "Job Summary

Sephora is seeking a skilled Loss Prevention Specialist to join our team. As a Loss Prevention Specialist, you will be responsible for identifying and preventing external theft, conducting surveillance, and providing excellent customer service.

Key Responsibilities
  • Conduct surveillance on the sales floor and utilize the CCTV system to identify and prevent external theft.
  • Provide friendly, professional, and knowledgeable service to clients as needed.
  • Prepare reports relative to theft incidents, merchandise recoveries, and audits.
  • Develop and maintain professional relationships with internal partners, local law enforcement agencies, and other retailers.
  • Testify in court on behalf of the company in any case.
  • Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
Operations
  • Conduct store self-audits, checklists, and safety inspections.
  • Communicate findings to store Leadership team and District Loss Prevention Manager.
  • Assist store Leadership team with inventory preparation and process.
  • Partner with stores and DLPM in the development and execution of shrinkage prevention plans.
Requirements
  • 1 year of asset protection/loss prevention experience in a retail environment.
  • Satisfy and maintain all licensing requirements.
  • Strong written, verbal, interviewing, listening, and interpersonal communication skills.
  • Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
  • Proficiency in Windows, Word, and Excel is desirable.
  • A High School graduate or equivalent.
  • Availability to work flexible hours and days, including evenings, weekends, and holidays.
Additional Information

Physical Requirements:

  • Work in a fragrance-filled environment.
  • Lift and carry up to 50 pounds.
  • Bend and stretch to stock shelves.

Compensation: CAD$23.40 per hour.

", "lang_code": "en-US"}