Loss Prevention Agent

3 days ago

Burnaby, British Columbia, Canada TJX Canada Full time

About the Role

We are seeking a highly skilled and motivated Loss Prevention Agent to join our team at TJX Canada. As a Loss Prevention Agent, you will play a critical role in protecting our stores and assets from theft and fraud.

Key Responsibilities

  • Actively support the store in maintaining a safe and secure environment.
  • Detect and prevent people from committing theft and fraud against TJX stores and facilitate their civil and criminal prosecution, if needed.
  • Respond to pedestal alarms and provide customer service.
  • Acknowledge and greet customers.
  • Access to CCTV equipment to view store activity.
  • Assist and support Store Investigators during suspect apprehensions.
  • Utilize CCTV equipment and/or floor walking to surveille store activity.
  • Work along with our Organized Retail Crime (ORC) Investigators to investigate, identify, and report on external loss from repeat offenders and/or organized groups.
  • Report alert signals and support our Regional Internal Investigators on internal dishonesty investigations.
  • Report issues and support our Supply-chain Investigators regarding possible losses related to the supply chain.
  • Work alongside our Loss Prevention Remote Investigators to identify, report and file external incidents with law enforcement.
  • Support District Loss Prevention Managers by reporting possible shrink opportunities within their stores.
  • Work with and report directly to a Store Investigation's Supervisor, from within the Loss Prevention department.

What We Offer

  • 37.5 hours work week, guaranteed throughout the year.
  • Parking fees reimbursed and mileage paid, where applicable.
  • Opportunity to work in a team environment.
  • Scheduling in advance to help maintain a good work-life balance.

Requirements

  • Minimum High School diploma or equivalency.
  • Retail Loss Prevention, Military, Security, Law enforcement students or other related experiences or studies is welcomed.
  • A provincial security license is required to be employed in this positions where applicable.
  • Valid driver's license preferred (may vary by market), with access to a vehicle and good driving record.

About TJX Canada

TJX Canada is an equal opportunity employer committed to the inclusion and accommodation of all individuals. We are a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. We aim to create a great work-life balance with our scheduling and offer a comprehensive and specialized training focused on safety and on-the-job resources to enhance your development.

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