Loss Prevention Specialist

1 month ago


Burnaby, British Columbia, Canada Sephora Full time
Job Title: Loss Prevention Specialist

Join Sephora as a Loss Prevention Specialist and play a vital role in protecting our stores and assets. As a Loss Prevention Specialist, you will be responsible for conducting surveillance, identifying and deterring external theft, and preparing reports on theft incidents and merchandise recoveries.

Key Responsibilities:
  • Conduct surveillance on the sales floor and utilize the CCTV system to identify and deter external theft.
  • Prepare reports on theft incidents, merchandise recoveries, and accident investigations.
  • Develop and maintain a professional relationship with internal partners, local law enforcement agencies, and other retailers.
  • Testify in court on behalf of the company in any case, criminal or civil.
  • Provide new hire and continuous employee trainings to maintain store loss prevention awareness.
Requirements:
  • 1 year of asset protection/loss prevention experience in a retail environment.
  • Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).
  • Strong written, verbal, interviewing, listening, and interpersonal communication skills.
  • Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.
  • Proficiency in Windows, Word, and Excel is desirable.
  • A High School graduate or equivalent.
  • Availability to work flexible hours and days, including evenings, weekends, and holidays.
Physical Requirements:
  • Work in a fragrance-filled environment.
  • Lift and carry up to 50 pounds.
  • Bend and stretch to stock shelves.


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