Care Coordinator

4 days ago


Quinte West, Ontario, Canada pt Health Full time
Customer Service Representative

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative at Lifemark - PhysioHouse Trenton.

About the Role

This is a permanent full-time position that requires the ability to work up to 6:30 pm on Tuesdays and Thursdays, with a later start on those days. The successful candidate will be responsible for providing exceptional customer service, coordinating patient intake, and maintaining accurate medical records.

Key Responsibilities
  • Answering telephone calls and greeting patients and visitors
  • Coordinating patient scheduling and maintaining medical records
  • Collecting payment and tracking coverage for funding streams
  • Completing data entry and billing
  • Providing administrative support to the Care Coordinator Manager and Clinic Director
What We Offer

We offer a competitive compensation package, excellent benefits, and opportunities for professional growth and development. Our team is dedicated to providing exceptional patient care, and we are looking for someone who shares our commitment to excellence.

Requirements
  • High School Diploma or equivalent
  • Excellent customer service skills and telephone etiquette
  • Organizational and multi-tasking skills in a fast-paced environment
  • Excellent English communication and interpersonal skills
  • Computer savvy and data entry skills

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.


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