Care Coordinator

2 months ago


Quinte West, Ontario, Canada pt Health Full time
Customer Service Representative

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative at Lifemark - PhysioHouse Trenton. As a key member of our team, you will be responsible for providing exceptional customer service to our patients and visitors, ensuring a positive experience from the moment they arrive.

Key Responsibilities:
  • Answer telephone calls and greet patients and visitors upon arrival
  • Coordinate scheduling of patient appointments and maintain accurate records
  • Collect payment at the time of service and track coverage for all funding streams
  • Provide administrative support to the Care Coordinator Manager and Clinic Director
Requirements:
  • High School Diploma, G.E.D. or equivalent
  • Excellent customer service skills and telephone etiquette
  • Strong organizational and multi-tasking skills in a fast-paced environment
  • Excellent English communication and interpersonal skills
What We Offer:
  • Competitive compensation package with excellent benefits
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Lifemark welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.


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