Account Manager

2 months ago

Fort St John, Canada GFL Environmental Full time
Job Title: Account Manager

The Account Manager will play a crucial role in promoting and selling GFL Environmental's solid waste services to businesses and industrial establishments in assigned territories. This individual will identify new market areas, maintain current customers, and develop strategies to outperform the competition.

Key Responsibilities:
  • Aggressively solicit orders from current and prospective customers to maintain and increase the customer base.
  • Maintain good customer relations by traveling throughout assigned territories to meet with existing and prospective customers to assess and manage customer needs.
  • Compile and manage lists of prospective customers in the ACT database for use in sales leads through cold-calling and other techniques.
  • Penetrate new and existing market areas to maintain and increase sales and market share for assigned territories.
  • Develop a working knowledge of branch/regional profit and loss components and dynamics, including pricing services, calculating desired margins, and cost of service.
  • Develop and maintain a working knowledge of solid waste product and equipment pricing, costs, and application, including roll-off presentation, commercial placement, front-end upgrade, and full-line applications.
  • Provide price quotes and credit terms to potential customers and prepare sales contracts. Consult the Sales Manager or Facility/General Manager prior to deviating from book rates.
  • Develop and exhibit proficiency in commercial placement, customer needs analysis, customer upgrades, and customer retention, as well as identifying major industrial needs in the areas of compaction application, including pricing, mechanical aptitude, and service capabilities.
  • Demonstrate proficiency in preparation and organization of sales presentations to major accounts by effectively displaying and demonstrating products and services and emphasizing marketable features.
  • Maintain awareness of the activities of all competitors.
  • Assist with the identification and implementation of price increases for substandard accounts.
  • Perform waste stream analysis, including estimation of volumes and recognition of waste streams requiring special handling or which can be recycled or diverted.
  • Participate in business-related meetings, conferences, social functions, and civic organizations to boost the overall exposure of the Company.
  • Court, cultivate, secure, and act as liaison between large customers, municipal, and governmental sector business, including bid invitations and preliminary bid preparation.
  • Assist in identifying acquisition candidates and participate in the acquisition of and merging with targeted businesses.
  • Conform in all respects with applicable federal, state/provincial, and local laws, regulations, ordinances, and other orders and to all company policies, procedures, and directives from supervisors.
  • Perform other duties and responsibilities as required or requested by management.
Requirements:
  • Bachelor's degree from a four-year college or university.
  • Knowledge or experience in the solid waste industry is desired.
  • Two to three years of sales experience with thorough knowledge of sales techniques.
  • Equivalent combination of education and experience.
  • Possess a valid driver's license.
  • Strong verbal communication and interpersonal skills.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical journals, or governmental regulations.
  • Ability to write reports, business correspondence, and procedural manuals.
  • Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
  • Ability to calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to create, design, and implement solutions to general and customer-specific problems.
  • Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
  • Ability to self-direct various assigned initiatives and to work under limited supervision.

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