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Transportation and Customer Service Coordinator

2 months ago

Brossard, Quebec, Canada Mega Kia Brossard Full time

Job Title: Transportation and Customer Service Coordinator

Job Summary:

Mega Kia Brossard is seeking a highly skilled Transportation and Customer Service Coordinator to join our team. As a key member of our staff, you will be responsible for ensuring the smooth operation of our transportation services and providing exceptional customer service to our clients.

Responsibilities:

  • Transportation Services:
    • Coordinate and manage the transportation of clients and staff
    • Ensure the safe and timely arrival of clients and staff
    • Monitor and maintain the condition of company vehicles
  • Customer Service:
    • Provide exceptional customer service to clients and staff
    • Respond to customer inquiries and concerns in a timely and professional manner
    • Resolve customer complaints and issues in a fair and efficient manner
  • Administrative Tasks:
    • Manage and maintain accurate records and reports
    • Perform administrative tasks as required

Requirements:

  • Driver's License:
    • Passenger Car Driver's License
  • Education and Experience:
    • High school diploma or equivalent required
    • 1-2 years of experience in transportation or customer service
  • Skills and Abilities:
    • Excellent communication and interpersonal skills
    • Ability to work independently and as part of a team
    • Strong problem-solving and analytical skills

Working Conditions:

  • Air-conditioned Workshop:
    • Work in a clean and comfortable environment
  • Business Closed on Weekends:
    • Enjoy a healthy work-life balance
  • Competitive Compensation:
    • Competitive hourly rate
  • Continual Training:
    • Opportunities for professional growth and development
  • Employee Benefits:
    • Dental insurance plan
    • Disability insurance
    • Employees discounts
    • Free parking
    • Insurance of medical and paramedical expenses
    • Life insurance plan
    • Medical insurance
    • Performance bonus
    • Public transportation nearby
    • Travel insurance
    • Vision insurance plan
    • Work and life balance