Snow School Program Specialist
1 month ago
Whitewater Ski Resort is seeking a passionate and dedicated Snow School Desk Representative to join our team
As the first point of contact for guests interested in learning or improving their skiing abilities, you'll play a vital role in creating memorable experiences. Your responsibilities will encompass selling a variety of lessons and programs offered by the Whitewater Snow School.
Collaborating closely with the Assistant Snow School Director and Snow School Director, you'll contribute to ensuring our guests have a safe and enjoyable visit. Your friendly interactions will foster lasting relationships that encourage repeat visits to Whitewater.
Key Responsibilities:
- Provide exceptional customer service by assisting guests with inquiries about snow school programs and lessons.
- Effectively sell and promote various snow school offerings, tailoring recommendations to individual needs and skill levels.
- Process transactions accurately and efficiently, handling cash and other payment methods.
- Maintain a comprehensive understanding of the resort's facilities, services, and snow conditions.
- Contribute to a positive and welcoming atmosphere for all guests.
Qualifications:
- Previous experience in a snow school booking and cash handling role is highly desirable.
- Exceptional organizational skills and attention to detail are essential.
- Strong communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
- A genuine passion for skiing and snowboarding, coupled with a willingness to learn and grow within the snow school environment.
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Snow School Desk Representative
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