Snow School Program Specialist

1 month ago


Nelson, Canada WhiteWater Ski Resort Full time

Whitewater Ski Resort is seeking a passionate and dedicated Snow School Desk Representative to join our team

As the first point of contact for guests interested in learning or improving their skiing abilities, you'll play a vital role in creating memorable experiences. Your responsibilities will encompass selling a variety of lessons and programs offered by the Whitewater Snow School.

Collaborating closely with the Assistant Snow School Director and Snow School Director, you'll contribute to ensuring our guests have a safe and enjoyable visit. Your friendly interactions will foster lasting relationships that encourage repeat visits to Whitewater.

Key Responsibilities:

  • Provide exceptional customer service by assisting guests with inquiries about snow school programs and lessons.
  • Effectively sell and promote various snow school offerings, tailoring recommendations to individual needs and skill levels.
  • Process transactions accurately and efficiently, handling cash and other payment methods.
  • Maintain a comprehensive understanding of the resort's facilities, services, and snow conditions.
  • Contribute to a positive and welcoming atmosphere for all guests.

Qualifications:

  • Previous experience in a snow school booking and cash handling role is highly desirable.
  • Exceptional organizational skills and attention to detail are essential.
  • Strong communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
  • A genuine passion for skiing and snowboarding, coupled with a willingness to learn and grow within the snow school environment.


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