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Customer Service Representative in Retail

3 months ago

Crooked Creek, Canada Crooked Creek General Store 2017 Ltd. Full time
Job Overview

Join our team at Crooked Creek General Store 2017 Ltd. as a dedicated Retail Sales Associate. This role is essential in providing exceptional service and support to our customers while ensuring smooth retail operations.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: No prior experience necessary; we provide comprehensive training.
Key Responsibilities
  • Process payments via cash, cheque, credit card, or automatic debit.
  • Utilize computerized systems for inventory management and reordering.
  • Deliver outstanding customer service to enhance the shopping experience.
  • Assist in organizing and displaying merchandise effectively.
  • Facilitate online sales transactions through our e-commerce platform.
  • Maintain accurate sales records to support inventory control.
Support for Newcomers and Refugees
  • Provide assistance with immediate settlement needs, including housing and transportation.
  • Support the social and labor market integration of newcomers through access to community resources.
  • Engage with individuals displaced by conflict or disaster to offer support.
  • Participate in mentorship programs pairing newcomers with experienced staff.
  • Deliver diversity and cross-cultural training to foster an inclusive workplace.
Support for Indigenous Communities
  • Build and sustain relationships with Indigenous communities and businesses.
  • Conduct cultural competency training for all employees to promote a welcoming environment.
  • Facilitate access to Elders for guidance and support.
Work Details
  • Work Term: Permanent position.
  • Work Language: English.
  • Hours: Full-time, 40 hours per week.