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Retail Store Supervisor

2 months ago


Canmore, Canada Health Plus One Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Health Plus One. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day activities of our retail stores and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales staff, ensuring that they are meeting sales targets and providing excellent customer service.
    • Conduct performance reviews and provide feedback to staff to help them improve their performance.
  • Operations and Logistics
    • Authorize payments and manage cash handling procedures.
    • Order merchandise and manage inventory levels to ensure that stores are well-stocked.
    • Establish work schedules and ensure that stores are adequately staffed.
  • Customer Service
    • Resolve customer complaints and issues in a professional and courteous manner.
    • Provide excellent customer service and ensure that customers have a positive experience in our stores.
  • Reporting and Analysis
    • Prepare reports on sales volumes, merchandising, and personnel matters to help inform business decisions.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • At least 7 months to less than 1 year of experience in a retail supervisory role.
  • Skills and Abilities
    • Excellent leadership and management skills.
    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
    • Strong communication and interpersonal skills.
    • Ability to work independently and as part of a team.
Work Conditions and Physical Capabilities
  • Work Environment
    • Fast-paced retail environment.
  • Physical Demands
    • Ability to stand for extended periods.
    • Ability to lift heavy loads.
Personal Suitability
  • Personal Qualities
    • Accurate and reliable.
    • Client-focused and results-driven.
    • Efficient and effective in all interactions.
    • Flexible and adaptable.
    • Organized and able to prioritize tasks.
    • Team player with a positive attitude.