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Insurance Broker

2 months ago


Québec, Quebec, Canada BFL Canada Full time
Commercial Insurance Broker (Client Service Representative)

We are seeking a highly skilled and experienced Commercial Insurance Broker (Client Service Representative) to join our team in our Quebec office.

About the Role

As a Commercial Insurance Broker (Client Service Representative), you will be responsible for working with the Client Service Manager to achieve company goals and provide quality service to customers, colleagues, and insurers.

Key Responsibilities
  • Collect and review underwriting information from clients.
  • Issue and format insurance submissions and client presentations.
  • Translate and review documentation.
  • Prepare invoicing instructions.
  • Respond to clients on insurance request certificates.
  • Follow up and review policies, endorsements, and invoices.
  • Organize and track deliverables and deadlines for the team EPIC filing.
Requirements
  • 5 years of experience in insurance brokerage.
  • University degree (preferably in business or finance).
  • Insurance broker's license issued by the AMF.
  • Customer service oriented.
  • Bilingual with strong verbal and written communication skills in French and in English.
  • Good knowledge of the MS Office Suite (Excel, Outlook, and Word).
  • Strong analytical and problem-solving skills.
  • Effective time management and organizational skills.
About Us

BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. Our employees have free rein to demonstrate their creativity, leadership, and entrepreneurial skills since we believe in each one of them.

We welcome and encourage applications from people with diverse abilities. BFL Canada is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all.