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Key Holder
2 months ago
About the Role
We are seeking a highly motivated and experienced Key Holder to join our team at MAC Park Royal in West Vancouver, BC. As a Key Holder, you will play a vital role in supporting the Store Manager and Assistant Manager to ensure the smooth operation of the store.
Key Responsibilities
- Lead by example, modeling behaviors that inspire the sales team to provide exceptional customer service and achieve sales targets.
- Use your coaching and mentoring skills to develop and support the sales team, ensuring they have the tools and knowledge to deliver outstanding customer experiences.
- Assist with cash handling and reconciliation, as well as opening and closing the store on a rotational basis.
- Collaborate with the management team to drive sales growth, improve customer satisfaction, and maintain a positive store environment.
Requirements
- Proven retail experience, preferably in cosmetics.
- Excellent customer service skills, with the ability to provide personalized and inspirational service.
- Previous retail operations experience, including cash handling and reconciliation, is desirable.
- Previous supervisory experience, including coaching and mentoring, is desirable.
- Ability to work a variable schedule, including days, nights, weekends, and special events.
- Previous experience with retail point-of-sale software is an asset.
What We Offer
MAC offers a competitive hourly rate, ranging from $19.40 to $29.15, depending on qualifications, skills, and experience. We also offer a comprehensive benefits package, including health insurance, wellness programs, and retirement savings plans.
Join Our Team
At MAC, we value diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from diverse candidates. Accommodations for job applicants with disabilities are available on request.