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Account Manager

2 months ago

Fort McMurray, Canada Rogers Communications Full time
About the Role

We are seeking a highly motivated and results-driven Account Manager to join our team at Rogers Communications. As an Account Manager, you will be responsible for managing a territory of direct clients in the Media Business Unit, driving incremental revenue across our premium portfolio of television, radio, digital, and OOH assets.

Key Responsibilities
  • Actively prospect for and develop new business opportunities by building and maintaining strong relationships with clients
  • Work with existing and new clients across multiple platforms, including television, digital, radio, OOH, and brands
  • Lead and collaborate on all sales initiatives through high-level proposals, direct-to-client, and new business acquisitions to ensure combined achievement of revenue targets across all media assets
  • Develop and implement strategic plans to drive revenue growth and expand our client base
  • Provide best-in-class customer service to new and existing clients, responding to queries and following up on all client calls and emails promptly
  • Work with internal teams, colleagues, and managers to develop creative solutions and integrated sales programs for clients
  • Manage Salesforce database to efficiently track all sales activity and accurately forecast
  • Develop and maintain client profiles, account history, contact updates, and annual account planning
Requirements
  • 5+ years of previous sales experience, with media experience a definite asset
  • Excellent presentation skills, both written and verbal
  • Strong negotiation and sales abilities
  • Perform well under the pressure of deadlines, the requirement to generate new customers, and the accountability of large revenue targets
  • Advanced knowledge of Microsoft Office suite of products (Word, PowerPoint, Excel)
  • Self-motivating and results-oriented
  • Proven sales track record
  • Proven experience in prospecting new clients, generating sales leads, and closing the sale
  • Superior communication skills
  • Strong interpersonal skills
  • Strong organizational skills
  • Strong time management skills
  • Strong listening skills and be tactful in many interactions, both with external customers and with internal departments
  • Team mentality and excellence is a must
  • Must be able to multitask and work with multiple deadlines
  • Working knowledge of broadcast (radio & television) industry
  • Working knowledge of Wide Orbit, S4M booking systems, and Salesforce is an asset
  • Knowledge of digital sales is considered an asset
  • Ability to be flexible and work within an ever-changing environment
  • Able to apply a creative approach to problem-solving