Field Service Technician
4 days ago
We are seeking a highly skilled Field Service Technician to join our team at PeopleToGo. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.
Key Responsibilities:- Hardware Deployment: Perform intermediate IMAC activities, including hardware roll-outs, refreshes, and other deployment-related tasks on PCs, laptops, printers, POS devices, and other equipment.
- Software Support: Handle software installation, support, and upgrades to ensure seamless operation of our clients' systems.
- Deskside Support: Provide expert technical assistance with hardware, software, and network-related issues, ensuring minimal downtime and maximum productivity.
- Help Desk Support: Respond to and resolve technical issues in a timely and professional manner, providing excellent customer service.
- Network Support: Perform basic LAN and internetworking activities to ensure our clients' networks are running smoothly.
- Bench Repairs: Handle depot service and remedial maintenance tasks to keep our clients' equipment in top working condition.
- Call Management: Respond to and update calls from our National Dispatch/Call Management Center, ensuring timely resolution of technical issues.
- Experience: 1-2 years of field service experience in hardware roll-outs, refreshes, and other deployment-related activities.
- Skills: Strong internetworking and troubleshooting skills, with a focus on hardware and software support.
- Certifications: A+ certification and/or other vendor certifications from Cisco, Microsoft, and/or OEMs (Dell, Toshiba, Lenovo, HP).
- Education: A minimum of a Diploma from a recognized IT program.
- Soft Skills: Excellent customer service skills, good communication skills, and the ability to work independently or as part of a team.
As a Field Service Technician at PeopleToGo, you will have the opportunity to work with a dynamic team, providing top-notch technical support to our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Moncton, New Brunswick, Canada Petro Service Limited Full timeAbout Petro Service LimitedPetro Service Limited is a leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, the company has evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland.The company's customers include...
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Moncton, New Brunswick, Canada Petro Service Limited Full timeAbout Petro Service LimitedPetro Service Limited is a leading solutions provider to the fueling landscape with operations throughout Canada. Established in 1985, the company has evolved from rebuilding gas pumps to being one of the fastest growing Petroleum Service providers servicing clients from Alberta to Newfoundland.The company's customers include...
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