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Junior Legal Administrative Assistant
2 months ago
At Chicago Title Canada, we are seeking a highly skilled and customer-focused Junior Legal Administrative Assistant to join our team. As a key member of our team, you will play a vital role in providing exceptional support to our clients and internal stakeholders.
Key Responsibilities
• Develop and maintain strong relationships with internal and external clients through effective communication and customer service skills.
• Provide administrative support to our legal team, including preparing and processing documents, and maintaining accurate records.
• Identify and assess client needs to achieve satisfaction, and provide solutions and alternatives within established timeframes.
• Handle client complaints and concerns in a professional and diplomatic manner, and work to resolve issues efficiently.
• Collaborate with the team to achieve goals and objectives, and contribute to a positive and productive work environment.
• Stay up-to-date with industry developments and best practices, and apply this knowledge to improve processes and services.
Requirements
• Proven experience in a customer-facing role, with a strong focus on customer service and relationship-building.
• Strong administrative skills, including proficiency in Microsoft Office and other software applications.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Ability to work in a fast-paced environment, with multiple priorities and deadlines.
• Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
• Real estate experience and knowledge of title insurance practices are assets, but not required.
