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Accommodations Manager

2 months ago

Stettler, Canada 1752697 alberta Ltd. oa Super 8 Stettler Full time
About the Role

We are seeking a highly organized and detail-oriented Accommodations Manager to join our team at 1752697 Alberta Ltd. o/a Super 8 Stettler. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our hotel.

Key Responsibilities
  • Policy Development and Implementation

Develop and implement policies and procedures to ensure efficient and effective daily operations.

Staff Supervision

Supervise and manage a team of staff to ensure they are meeting their responsibilities and providing excellent customer service.

Supplier Negotiations

Negotiate with suppliers to secure the best possible rates and services for our hotel.

Training and Development

Conduct training sessions to ensure staff are equipped with the necessary skills and knowledge to perform their duties effectively.

Front Desk Operations

Perform front desk duties, including checking in and out guests, handling customer complaints, and resolving issues in a professional and courteous manner.

Financial Management

Prepare and manage budgets, monitor revenues and expenses, and make recommendations for cost savings and improvements.

Marketing and Promotion

Develop and implement marketing strategies to attract new customers and retain existing ones.

Customer Service

Provide exceptional customer service to ensure guest satisfaction and loyalty.

Business Planning

Develop and implement business plans to drive growth and profitability.

Inventory Management

Organize and maintain inventory to ensure that all necessary supplies and materials are available when needed.

Strategic Planning

Establish objectives for the organization and formulate or approve policies and programs to achieve them.

Requirements
  • Education

Secondary (high) school graduation certificate.

Experience

7 months to less than 1 year of experience in a related field.

Work Environment

Fast-paced environment with a focus on customer service.

Work Conditions

Work under pressure to meet deadlines and achieve goals.

Personal Suitability

Flexibility, team player, organized, and able to work in a fast-paced environment.