Accommodations Manager

2 months ago


Stettler, Canada alberta Ltd. oa Super 8 Stettler Full time
Job Title: Accommodations Manager

We are seeking a highly organized and detail-oriented Accommodations Manager to join our team at Alberta Ltd. o/a Super 8 Stettler. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our hotel.

Key Responsibilities:
  • Develop and Implement Policies and Procedures: Create and implement policies and procedures to ensure efficient daily operations, including staff supervision and training.
  • Negotiate with Suppliers: Establish and maintain relationships with suppliers to secure materials and supplies for the hotel.
  • Conduct Training Sessions: Provide training to staff on hotel operations, policies, and procedures.
  • Perform Front Desk Duties: Assist guests with check-in, check-out, and other front desk-related tasks.
  • Prepare Budgets and Monitor Revenues and Expenses: Analyze financial data to ensure the hotel is operating within budget.
  • Implement Marketing Activities: Develop and implement marketing strategies to increase hotel occupancy and revenue.
  • Address Customer Complaints: Respond to guest complaints and concerns in a professional and timely manner.
  • Develop Business Plans: Create and implement business plans to drive hotel growth and revenue.
  • Organize and Maintain Inventory: Ensure accurate and efficient inventory management.
  • Establish Objectives and Formulate Policies: Set goals and objectives for the hotel and develop policies to achieve them.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year.
  • Work Environment: Fast-paced environment with a focus on customer service.
  • Work Language: English.
  • Hours: 35 hours per week.


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