Accommodations Manager

4 weeks ago


Stettler, Canada alberta Ltd. oa Super 8 Stettler Full time
Job Title: Accommodations Manager

We are seeking a highly organized and detail-oriented Accommodations Manager to join our team at Alberta Ltd. o/a Super 8 Stettler. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our hotel.

Key Responsibilities:
  • Develop and Implement Policies and Procedures: Create and implement policies and procedures to ensure efficient daily operations, including staff supervision and training.
  • Negotiate with Suppliers: Establish and maintain relationships with suppliers to secure materials and supplies for the hotel.
  • Conduct Training Sessions: Provide training to staff on hotel operations, policies, and procedures.
  • Perform Front Desk Duties: Handle guest check-ins, check-outs, and resolve any issues that may arise.
  • Prepare Budgets and Monitor Revenues and Expenses: Analyze financial data to ensure the hotel is operating within budget.
  • Implement Marketing Activities: Develop and implement marketing strategies to attract new guests and retain existing ones.
  • Address Customer Complaints: Respond to guest complaints and concerns in a professional and timely manner.
  • Develop Business Plans: Create and implement business plans to drive hotel growth and revenue.
  • Organize and Maintain Inventory: Ensure that all hotel inventory is accurately tracked and maintained.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a similar role.
  • Language: English.
  • Work Hours: 35 hours per week.
Work Environment:

This is a fast-paced environment that requires the ability to work under pressure. The ideal candidate will be a team player with excellent communication and organizational skills.



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