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Accommodations and Ergonomics Specialist

2 months ago


Toronto, Ontario, Canada Alight Full time

Role

As a key member of our team, you will be responsible for planning, conducting, and evaluating accommodation and ergonomic solutions to ensure a safe and healthy work environment. Your expertise in Kinesiology, Occupational Therapy, or Physiotherapy will be invaluable in providing high-quality support to our clients and their employees.

Responsibilities

• Conduct thorough intake assessments to determine employee abilities and workplace barriers, collecting relevant medical and non-medical information to assess individual needs.

• Develop and implement individual accommodation plans, identifying the most effective solutions and documenting all client contact in electronic and written format.

• Monitor and update plans regularly, ensuring they remain effective and meet Service Level Agreement measures.

• Provide exceptional customer service, communicating regularly with clients to review reports, address concerns, and maintain quality standards.

Requirements

• Proven experience and education in Kinesiology, Occupational Therapy, or Physiotherapy, or relevant certification in a related field.

• Excellent written and oral communication skills, with the ability to handle difficult situations and prioritize tasks in a fast-paced environment.

• Advanced computer skills, including Microsoft Office applications and web-based tools.

Flexible Working

At Alight, we value work-life balance and offer flexible working arrangements to support our employees' well-being. As a leader in the flexible workspace, we prioritize our employees' needs and offer a range of benefits to support their physical and mental health.

Benefits

We offer a comprehensive benefits package, including health coverage options, wellbeing programs, retirement plans, and continuing education opportunities. Our commitment to diversity, equity, and inclusion ensures that every employee feels valued, respected, and supported.